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Eircom Broadband Home Professional

  • 24-05-2011 7:32pm
    #1
    phonypony
    Registered Users, Registered Users 2 Posts: 1,323 ✭✭✭


    According to the phone bill we are paying €40 + vat per month for this package, which no longer exists as a new product. ('download speed of up to 8Mb and a download allowance of 50GB per month'.)

    Given the 24MB product costs less than this and is available in the area, should we have been switched/offered a switch?


Comments

  • #2
    Larkenn
    Registered Users, Registered Users 2 Posts: 130 ✭✭Larkenn


    I'm with Eircom and when I tried to switch to a cheaper yet better package, I was told I couldn't. That I already had a contract with them. The customer rep then suggested I go to another operator and then switch back to avail of the cheaper package.

    I've decided to take him up on his advice and switch to Vodafone and NOT switch back. And Eircom wonder why their customers are deserting them!


  • #3
    phonypony
    Registered Users, Registered Users 2 Posts: 1,323 ✭✭✭phonypony


    they certainly don't do themselves any favours..
    I'll order the 'upgrade' and see what happens.


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