UPC Areas where 50/100 Mb packages are unavailable & proposed availablity

Snake Plisken

Hi

Just wanted to start this thread for us unlucky UPC customers where the 50/100Mb packages are not available and if anyone can get information on when the area infrastructure will be in place for us to sign up to these packages. So far from checking their website I've found this map of areas upgraded and areas where proposed upgrades are supposed to take place, this looks like its from last year.

http://www.upc.ie/media/2011/1/13/2011BuildPlanV13.png

Areas Unavailable...............Estimated Date for service Rollout
Lucan South.....................Spoke to Sales No roll out until 2012
Stepaside.........................TBA
Raheny (Foxfield Park)........TBA
Waterford........................TBA

Also I suggest we post any information that we might get from phoning/emailing upc on when they expect your area to be upgraded.

Qwikpix

I understand that the Foxfield Park area of Raheny cannot get phone / broadband service from UPC yet.

Snake Plisken

Rang sales there spoke to a sales guy that we will be waiting until sometime next year for this in Lucan South, which is terrible news

shinzon

not available in waterford, have asked numerous times on UPC's twitter page get the standard we'll get back to you which they never do, so have given up banging my head against a brick wall

30 meg will do me and ill get 50 or 100 whenever

shin

deravarra

Available in Mullingar

ArthurG

Which colour indicates that 50/100 is available?. Green (ED 3.0?).

ArthurG

ArthurG wrote: »

Which colour indicates that 50/100 is available?. Green (ED 3.0?).

Yep. ED 3.0 stand for EuroDOCSIS 3.0 AFAIK, it's the type of cable.
http://en.wikipedia.org/wiki/DOCSIS

lucernarian

Deleted User wrote: »

Yep. ED 3.0 stand for EuroDOCSIS 3.0 AFAIK, it's the type of cable.
http://en.wikipedia.org/wiki/DOCSIS

Eurodocsis is not directly related to the cable as such, but UPC it appears need to replace the cable to allow higher frequencies/capacity, which are then used by ED3 on top of the existing broadband frequencies to provide 100 mbps. If they didn't have analogue channels for example, they could use ED3 on existing 550 MHz cable or whatever lower limit the older network uses.

To_be_confirmed

To_be_confirmed wrote: »

Eurodocsis is not directly related to the cable as such, but UPC it appears need to replace the cable to allow higher frequencies/capacity, which are then used by ED3 on top of the existing broadband frequencies to provide 100 mbps.

Okey dokey, thanks for that

Creamy Goodness

I'm assuming that the proposed areas for 2011 (yellow areas) will be getting ED3? Well more concerned that bray gets it, i need 100mbps.

ArthurG

Lucan Village is shown as green (i.e. upgraded) and indeed they only did this work in the last few months - broadband became available in April.

However when I rang to ask about faster speeds (I was interested in the 25 meg package from the 20 which I initially signed up to) I was informed that faster speeds (50 meg) are not yet available there. This would seem to contradict the view that green areas are enabled for 100 meg - am I misunderstanding this?.

Snake Plisken

ArthurG wrote: »

Lucan Village is shown as green (i.e. upgraded) and indeed they only did this work in the last few months - broadband became available in April.

However when I rang to ask about faster speeds (I was interested in the 25 meg package from the 20 which I initially signed up to) I was informed that faster speeds (50 meg) are not yet available there. This would seem to contradict the view that green areas are enabled for 100 meg - am I misunderstanding this?.

Might be worth ringing tech support and clarifying it with them reference the map on their website and see what they say, the guy u rang might be classing you as part of Lucan south.

Rob_T

Is there any plan for future roll out to the areas in white from Carysfort to Cabinteely?

kaahooters

anyone know if there planing on expanding in balbriggan?

Snake Plisken

kaahooters wrote: »

anyone know if there planing on expanding in balbriggan?

Best bet is to ring them and ask for sales give them your area and say you want to get their 50/100 meg packages and ask when it will be available in your area? Sales guys are pretty quick to advise when it will be.

daingeanrob

50 mb available in sligo town.

jimmycrackcorm

Snake Plisken wrote: »

Might be worth ringing tech support and clarifying it with them reference the map on their website and see what they say, the guy u rang might be classing you as part of Lucan south.

I had rang sales about getting the upgrade in Lucan south and was told it was unavailable. Then I just happened to do the online order which was accepted and the new ear was sent out and hey presto - 50Mb up and working...

mick-fitz8585

Im living in tallaght village and cant get phone or 50/100mb broadband and customer service says they havent a clue when il be getting it either

Snake Plisken

jimmycrackcorm wrote: »

I had rang sales about getting the upgrade in Lucan south and was told it was unavailable. Then I just happened to do the online order which was accepted and the new ear was sent out and hey presto - 50Mb up and working...

Do you mind me asking where in Lucan are you based? Are you anywhere near Finnstown? Might be worth my while ordering online

jimmycrackcorm

Snake Plisken wrote: »

Do you mind me asking where in Lucan are you based? Are you anywhere near Finnstown? Might be worth my while ordering online

Griffeen road area

coylemj

Does that map posted by the OP actually have any relevance to the availability of 50/100 Mb broadband? Did anyone in UPC tell anyone that a specific colour shade was required where you live in order to get 50/100 Mb?

I'm just wondering because I'm seeing conflicting posts in this thread, the OP more or less implied that you needed to be in an upgraded (i.e. non-white) area to get 50/100 but I'm seeing posts from people who live in green areas who say they can't get 50/100 yet.

I live in the white area between Carysfort and Cabinteely, I have SD TV and 20 Mb broadband but there is no HD or voice availability, I haven't asked them about 50/100 Mb.

So could someone please clarify what the colours in the map mean in the context of 50/100 BB only please.

Snake Plisken

As I said on the original post the map was last updated in 2010, I've asked UPC to provide an updated map, but so far no joy via email, phone and twitter, so not sure about other areas but the lucan one is fairly accurate in relation upgrading infrastructure, which would support the 50/100Mb packages. You should ring them and report back if your area has the option to upgrade to these packages.

coylemj

Snake Plisken wrote: »

As I said on the original post the map was last updated in 2010, I've asked UPC to provide an updated map, but so far no joy via email, phone and twitter, so not sure about other areas but the lucan one is fairly accurate in relation upgrading infrastructure, which would support the 50/100Mb packages. You should ring them and report back if your area has the option to upgrade to these packages.

I entered my address (I live in a white area) and it says that I can get Broadband with no qualification as to speed, I already have UPC 20 Mb BB and SD TV. I cannot get HD or Voice and the website today is affirming this status.

Are you making the assumption that you need to be in an upgraded (green) area in order to get 50/100? If so, what is the basis for this assumption?