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Does anyone at IT tallaght ever answer phones??

  • 17-05-2011 8:51am
    #1
    Hondo75
    Registered Users, Registered Users 2 Posts: 317 ✭✭


    Trying to get through to IT dept about issue with moodle,never answer phones same with part time office, but they do sometimes call back two days later:mad::mad:


Comments

  • #2
    macrubicon
    Registered Users, Registered Users 2 Posts: 646 ✭✭✭macrubicon


    Hondo,

    The Helpdesk phone is an answering service - with the exception of during exam results etc. when it is manned, as the manning of the helpdesk takes priority during term.

    If you PM me your X number I will have a look at the helpdesk and see where your query is - most of the time calls are returned the same day.

    For the fastest service call up to the helpdesk if you are in the college.

    You can also submit a helpdesk call via the web.

    Also - depending on what your issue is with moodle the IT Department may not be able to help as they do not administer the moodle system.


  • #3
    Hondo75
    Registered Users, Registered Users 2 Posts: 317 ✭✭Hondo75


    The IT helpdesk did it back quick, it is in general when i have tried contacting other dept


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