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Is Eircom Throttling My Upload Speeds?

Comments

  • #2
    thefinalstage
    Registered Users, Registered Users 2 Posts: 3,503 ✭✭✭thefinalstage


    Eircom dont throttle your connection. Even if they did throttling the upload and throttling it at that time of night would make no sense at all. I would put it down to a glitch and run a few speed tests throughout the day. If it remains low, you will need to get on to tech support and troubleshoot (1890 260 260). If there is a problem it is most a modem issue....


  • #3
    eircom: Tony
    Closed Accounts Posts: 2,226 ✭✭✭eircom: Tony


    Im_EoinD wrote: »
    http://www.boards.ie/vbulletin/showthread.php?t=2056264984

    I made my main points here. Please get back to me.


    Hi Im_EoinD

    The post by Poisenedstream is correct, we do not throttle speeds. I Have replied to your query on twitter as you have linked this page there also. As i advised on twitter there may be a line issue and have sent this to our lines technician in your area to resolve this.
    I hope this resolves your issue. Will chase and should have information soon.
    Tony


  • #4
    OMG Its EoinD
    Closed Accounts Posts: 309 ✭✭OMG Its EoinD


    nothrottleyayyyyy.png

    Whatever you did. Thanks :D Able to live life on the internet again :D Thanks loads


  • #5
    eircom: Tony
    Closed Accounts Posts: 2,226 ✭✭✭eircom: Tony


    Im_EoinD wrote: »
    nothrottleyayyyyy.png

    Whatever you did. Thanks :D Able to live life on the internet again :D Thanks loads

    Hi Im_EoinD
    tech still working on problem but good to hear some improvement. Let me know if any change.
    Tony


  • #6
    OMG Its EoinD
    Closed Accounts Posts: 309 ✭✭OMG Its EoinD


    eircom: Tony wrote: »
    Hi Im_EoinD
    tech still working on problem but good to hear some improvement. Let me know if any change.
    Tony

    Was there anything wrong ? Or are they still working on it ? Connection speeds are fine on the new router aswell as the old one.


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  • #7
    eircom: Tony
    Closed Accounts Posts: 2,226 ✭✭✭eircom: Tony


    Im_EoinD wrote: »
    Was there anything wrong ? Or are they still working on it ? Connection speeds are fine on the new router aswell as the old one.


    Hi Im_Eoin
    Well so far just testing, did send signal down line and checked exchange, still waiting on tech update, should be later today or tomorrow.
    Tony


  • #8
    OMG Its EoinD
    Closed Accounts Posts: 309 ✭✭OMG Its EoinD


    I got a text just a second ago saying the issue has been resolved. Was there an issue that was found and fixed or was everything ok?


  • #9
    eircom: Tony
    Closed Accounts Posts: 2,226 ✭✭✭eircom: Tony


    Im_EoinD wrote: »
    I got a text just a second ago saying the issue has been resolved. Was there an issue that was found and fixed or was everything ok?

    Hi Im_Eoin
    On this last fault ticket, everything was found to be ok. Line test perfect.
    Tony


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