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Netgear and 'Customer Support'

  • 10-05-2011 03:07PM
    #1
    BaronVon
    Registered Users, Registered Users 2, Paid Member Posts: 1,646 ✭✭✭


    Was wondering if anyone can help?

    Have a Netgear WGR614v9 wireless router with UPC broadband. Was preforming firmware update, and now it's not working.

    Power light keeps flashing, no wireless. I can't access the router through a wired connection either. I did a hard reset, but that didn't work either.

    Rang their customer support, and they want a €100 for a year's membership for 'support', when I can get a new router from UPC for €50, which I did.

    Anyone have any idea's how to fix the router? It appears to be a hardware issue, and most likely its f**ked, but if I could fix it, it would be a handy spare.
    Tagged:


Comments

  • #2
    Spear
    Moderators, Computer Games Moderators, Technology & Internet Moderators, Help & Feedback Category Moderators Posts: 26,516 CMod ✭✭✭✭Spear


    Sounds like it's bricked but recoverable.

    http://forum1.netgear.com/showthread.php?t=30453

    If the basic reset sequence doesn't work, you'll need to use the TFTP clients to reflash it.


  • #3
    BaronVon
    Registered Users, Registered Users 2, Paid Member Posts: 1,646 ✭✭✭BaronVon


    Got sorted!

    Legend!


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