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Meteor!!

  • 10-05-2011 12:03am
    #1
    Chnandler Bong
    Closed Accounts Posts: 572 ✭✭✭


    I topped up with €20 credit around 2 weeks ago to the any network free texts for a month as I always do, but a half hour ago I tried to send a message and got a service message saying "not enough credit, cannot deliever message". WTF?

    I tried ringing customer care but that costs 15c and I only have 5c.

    Whats going on? This happen to anyone else?


Comments

  • #2
    Kensington
    Closed Accounts Posts: 3,683 ✭✭✭Kensington


    Do you have a smartphone with data enabled?


  • #3
    Mimikyu
    Registered Users, Registered Users 2 Posts: 18,991 ✭✭✭✭Mimikyu


    This post has been deleted.


  • #4
    Chnandler Bong
    Closed Accounts Posts: 572 ✭✭✭Chnandler Bong


    Nope no smartphone, its a nokia


  • #5
    antodeco
    Registered Users, Subscribers, Registered Users 2 Posts: 13,658 ✭✭✭✭antodeco


    Only advice: Ring customer care. They will be the only people who know. Have you changed tariff/promotion recently, or tried re-applying the promotion? Sounds like it may have reset. You 100% certain that you only topped up with €20 two weeks ago, because two bank holiday weekends can pass without you noticing!

    What it sounds like is that you never had the free promotion. You simply used up your €20 credit on texting everyone the past "two weeks".


  • #6
    srsly78
    Registered Users, Registered Users 2 Posts: 7,157 ✭✭✭srsly78


    Chnandler Bong wrote: »
    Nope no smartphone, its a nokia

    Nokias can use data as well.


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