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error syncing iphone 4 to itunes windows 7

  • 06-05-2011 08:24PM
    #1
    baby and crumble
    Registered Users, Registered Users 2 Posts: 8,512 ✭✭✭


    Hey all,

    Ok, I had my iphone synced to itunes on a 32 bit windows xp pc. I've transfered my entire itunes folder and gotten itunes working after downloading the 64 bit version direct from apple (it took a few goes, I kept getting error 998). I managed to keep my playlists too after replacing the file paths in the library.xml file.

    Now I'm trying to sync my iphone 4 to this new laptop, running windows 7 64 bit, and even though i have the 64 bit version of itunes, when i plug it in i'm getting an error saying "iphone cannot connect to this library. please unistall and download the 64 bit version of itunes". That's what I already have! I've tried uninstalling and installing from a fresh download, but it's still not working.

    ANyone have a fix for this? It's wrecking my head. I want to get rid of my old pc but I can't if I can't sync my phone or ipod to my new one!!!

    Thanks


Comments

  • #2
    baby and crumble
    Registered Users, Registered Users 2 Posts: 8,512 ✭✭✭baby and crumble


    Just in case anyone is searching for the same issue, i ran a repair on the mobile device support in the control panel and then it worked. :)


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