Bord Gais meters

thebourke

I moved into different rented accomadation this year and I got my first bord gais bill recently.The bill seemed quite high to where i was renting before.

I noticed on the bill that the conversion factor rate was 32.5514.
I checked on bills I had from my previous rental accomdation and the conversion factor rate was about 11.33!

I got onto bord gais about the difference in this and why it was so different.
They eventually told me, it was because I had an imperial meter [old style meter]in my current address and in my previous address i probably had a metric meter.It turns out that all the houses around my area were upgraded some time ago except the one I am in.
Because of this the gas bill is nearly triple what I should be paying because of this meter!
Do you reckon i would be able to get a refund because of this?
The meter was changed over to a metric meter last night by one of the bord Gais engineers.

axer

Are they not just taking the volume used and converting it to metric?

sunnysoutheast

I think the old imperial meters had register units of 100ft3 whereas the metric meters are in m3.

So I'd say the conversion factor is converting to m3 then to the equivalent in KWh for billing. Shouldn't make a difference to the overall cost.

SSE

dudara

They may have been different meters, but use of the different conversion factors should mean that your overall usage should be roughly the same (assuming that there was similar patterns of gas usage in both properties).

Either they had the wrong rate linked to your meter, or your gas usage is very different in the new property (for some reason)

Jarren

Hi OP

I had actually posed this question to Bord Gais (conv factor related)
the answer I received


Dear Mr ......

Conversion Factor - 11.3051 and the previous was 11.3625. Conversion factor depends on the quality of gas and the read time being supplier to the property. This varies slightly but does not make much of a difference.

If you require any further assistance please do not hesitate to contact Customer Service Department at info@bordgais.ie or call us at 1850 632 632.

Yours sincerely

............
Customer Service Representative
____

Bord Gáis Energy
T: 1850 632 632
www.bordgaisenergy.ie



Regards

J

sunnysoutheast

jarecki1976 wrote: »

Hi OP

I had actually posed this question to Bord Gais (conv factor related)
the answer I received


Dear Mr ......

Conversion Factor - 11.3051 and the previous was 11.3625. Conversion factor depends on the quality of gas and the read time being supplier to the property. This varies slightly but does not make much of a difference.

If you require any further assistance please do not hesitate to contact Customer Service Department at info@bordgais.ie or call us at 1850 632 632.

Yours sincerely

............
Customer Service Representative
____

Bord Gáis Energy
T: 1850 632 632
www.bordgaisenergy.ie



Regards

J

You're right, the conversion factor is modified periodically (quarterly I think) to account for the differing hydrocarbon content of the gas being supplied.

In the Op's case, though, the conversion factor is also accounting for an old meter registering in imperial units. A CV of 32 would be rocket fuel

SSE