Need some help from 3 customer's

mooneyd

Hi all,

I'm putting together an app for 3 customers.
But I need some help from anyone I would be grateful.

Can you please post the following.

Are you a 3pay, flexfix/BoB, Flex/Billpay, 3pay Broadband, Postpay Broadband customer and the following Web address's:
-Check my usage/Balance
-Buy Add On

So it would look like this

3Pay
-http://link.com
-http://anotherlink.ie

Thanks in advance.

xsiborg

An excellent idea mooneyd!

Im on 3pay.

Check My Balance:

http://mobile.3ireland.ie/837_sc_roi/prePayFreeUnits.do

Buy Add-On:

http://mobile.3ireland.ie/837_sc_roi/processPrepayAddOnStartAction.do

Data Usage:

http://mobile.3ireland.ie/837_sc_roi/prepaySpendDataUsageAction.do


This in on a Nokia X6, if that makes a difference, so its Symbian S60 5th Edition, not the S^3 thats on the N8...

mooneyd

xsiborg wrote: »

An excellent idea mooneyd!

Thanks,

& Thanks for the links

mooneyd

I ran into a bit of an issue, could I get the URL's from three.ie rather than your phone

Abelloid

mooneyd wrote: »

I ran into a bit of an issue, could I get the URL's from three.ie rather than your phone

AFAIK those links will only work if you're actually using their network.

mooneyd

Its actually user specific thats why I need the website URL's as apposed to the mobile URL's

number_1

Flexifix:

Check my balance - https://my3.three.ie/myaccount/hybridFreeUnits.do
Data usage - https://my3.three.ie/myaccount/postpaySpendDataUsageAction.do
Buy addons - https://my3.three.ie/myaccount/processAddOnsStartAction.do

mooneyd

thank you

mooneyd

Just need 3pay Broadband & billpay broadband and ill have an active beta

Walkman

mooneyd wrote: »

Just need 3pay Broadband & billpay broadband and ill have an active beta

Why bother when there already is My3 to track usage?

mooneyd

Handyness. Rather than sifting through websites its everything in one place

angel01

mooneyd wrote: »

Handyness. Rather than sifting through websites its everything in one place

But my3 is just one site

mooneyd

webtexts, store locator, customer support are not on my 3

angel01

mooneyd wrote: »

webtexts, store locator, customer support are not on my 3

Webtexts are in the likes of cabbage.. If I need customer support, I ring 1913...

mooneyd

Again the point is to have it all in 1 place as iv said before.

Walkman

What customer support will you have

Amalgam

angel01, a 1 pane task\app.. not just about the raw information, but the handiness and promptness of accessing it.

That's the definition of a valid app.

Amalgam

Walkman wrote: »

What customer support will you have

The screen will randomly tell you to reset your modem\phone or clean your SIM.

mooneyd

lol.
For now the support features are Store Locator, & also FAQ on your product

Walkman

Amalgam wrote: »

angel01, a 1 pane task\app.. not just about the raw information, but the handiness and promptness of accessing it.

That's the definition of a valid app.

My3 is handy and prompt, if I need customer care I'll call 1913 and I already know where my local 3 stores are

mooneyd

Well thats good for you but i'm sure some people wont know where the nearest store is from time to time. Nor does everyone know how to check their usage with 3.

You say my3 is quick and prompt when you know where to go.
Launch your browser, wait for the page to load.
select my3, wait for the page to load.
Select check my usage & wait for the page to load.

OR

Launch app,
Select check my usage & page loads

Walkman

Or launch bookmark....easy!!!

mooneyd

And if they dont know how to get there in the first place how will they get to the pages to save them as bookmarks or will you be offering that service to people?

cookie1977

I think the my3 bookmark is embedded on every sim and cant be deleted. I stand to be corrected though.

mooneyd

its on 3's handsets but if you use a sim free handset its not

cookie1977

mooneyd wrote: »

its on 3's handsets but if you use a sim free handset its not

I've a blackberry 9700 from O2 and when I moved to three the bookmark was on it. Via the three sim I presume.

mooneyd

interesting

irishchris

Sounds perfect app for me and many others. Am constantly out of 3g coverage and can not access it so could I acess with this app off WiFi?

srsly78

The webpage works over wifi too :facepalm:

Will_H

Think it's a good idea Daniel - look forward to trying it....

xsiborg

srsly78 wrote: »

The webpage works over wifi too :facepalm:

it doesnt actually, (knew it wouldnt work, but just did it there now to be satisfied) it gives "invalid server error"! :rolleyes:

irish chris i couldnt see this working over wifi unless it prompted for a username and password. the identifier string needs the correct server to pass the info to in order to retreive your info, if you connnect over wifi, the server rejects the incorrect connection as it doesnt have the correct credentials.

srsly78

I used to use the website on normal pc all the time, they must have changed it. If so then fail by 3 >.<

xsiborg

ahh there you go see, no this is an app the OP is designing to be used on the phone itself, not on a pc. yes of course it can be accessed on a pc after you've logged in to My3, but it works differently on the phone, instead working off the bookmark on the phone than typing in three.ie in the browser. yes you can access it that way too on the phone, but you'll still have to log in if you use wifi, but you wont have to log in if you use the 3 bookmark on a 3 connection.

irishchris

Any update on this app??