My Printer Wont Print In Colour

STIG83

^^As the title says:
I have colour in the cartridge but it not printing in colour, only black and white and i had a look at the settings and it says it set up to print colour.
Anyone have any ideas?
Thanks.

chin_grin

Did it ever print in colour? Could be a driver issue too.

(Depending on your operating system).

Go to Devices and Printers (Win 7\Vista) or Start - Printers (XP).

Right click on the device and select properties. There should be a drop down to select to print in colour.

EDIT: Sorry just saw there that you checked the settings. What make/model is it?

STIG83

HP Photosmart 7850

chin_grin

Found this if you wanted to try another driver.

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=uk&product=454861&

STIG83

chin_grin wrote: »

Found this if you wanted to try another driver.

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=uk&product=454861&

Thanks, ill see how that goes

STIG83

Where do i find if my comp is 32 or 64 bit?

chin_grin

STIG83 wrote: »

Where do i find if my comp is 32 or 64 bit?

You can find it in two places.

Start - Run - Type "dxdiag" (without quotes) and hit enter.

Or right click on My Computer (or Computer in Vista\Win 7) and select Properties. It should say it there. If it doesn't state that it's a 64 bit operating system it's 32.

STIG83

So i installed the new drivers, still not printing in colour
but when i print something it shows the level of ink in each cartridge, there seems to be ink in the colour, coming up as over 1/4 full, im gonna chance a new cartridge and see what happens......

Dulchie

Have you tried
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00424993&tmp_task=solveCategory&lc=en&dlc=en&cc=ie&site=null&product=454861&key=null