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New part fails after 6 months?

  • 27-04-2011 8:02pm
    #1
    Mahuga
    Registered Users, Registered Users 2 Posts: 26 ✭


    Had a new part fitted by a main Renault dealer less than 12 months ago, looks like the same part has failed again.

    Question is this, would I be able to take it to any Renault garage and pursue a replacement as the original dealer is no longer convenient? As the part should be warrantied by Renault for 12 months I would hope so, any ideas?


Comments

  • #2
    Nonoperational
    Registered Users, Registered Users 2 Posts: 7,401 ✭✭✭Nonoperational


    Ya parts should have at least a 12 month warranty. What part is it?


  • #3
    Mahuga
    Registered Users, Registered Users 2 Posts: 26 ✭Mahuga


    Air con pressure sensor.


  • #4
    Nonoperational
    Registered Users, Registered Users 2 Posts: 7,401 ✭✭✭Nonoperational


    Should be covered.


  • #5
    Mahuga
    Registered Users, Registered Users 2 Posts: 26 ✭Mahuga


    But from a different main dealer?


  • #6
    Guy:Incognito
    Registered Users, Registered Users 2 Posts: 38,247 ✭✭✭✭Guy:Incognito


    Was this warranty work that was done or work you paid for?

    If it was work you paid for youll have to go back to the same garage. Garages are authorised by the manufacturer to sell new cars and operate as a service centre and are not actually the manufacturer themselves.


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  • #7
    coylemj
    Registered Users, Registered Users 2 Posts: 25,624 ✭✭✭✭coylemj


    If the part was fitted under warranty then any main Renault dealer should sort you out.

    If you purchased the part post-warranty then normal consumer regulations apply, you will need to take the car back to the dealer who sold you the part and get them to sort it out.


  • #8
    coylemj
    Registered Users, Registered Users 2 Posts: 25,624 ✭✭✭✭coylemj


    Snap!


  • #9
    Daegerty
    Closed Accounts Posts: 1,864 ✭✭✭Daegerty


    Mahuga wrote: »
    But from a different main dealer?

    Eh feck it even the best manufacturers make a balls of it every now and then. and it's well possible the manufacturing for that particular item was contracted out to some (possibly Chinese) bunch of shysters with an even higher failure rate.

    Thats how it goes, quality control process is never perfect.

    I returned a thing in a shop today and had a sales person trying to convince me the particular item is built to last and has a 1 in a million return rate. pack of lies if there ever was one


  • #10
    colm_mcm
    Registered Users, Registered Users 2 Posts: 73,520 ✭✭✭✭colm_mcm


    Daegerty wrote: »
    Eh feck it even the best manufacturers make a balls of it every now and then. and it's well possible the manufacturing for that particular item was contracted out to some (possibly Chinese) bunch of shysters with an even higher failure rate.

    This is a Renault. No need to blame the Chinese for it being crap :D


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