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Eircom Broadband switch exchange

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  • 26-04-2011 12:59am
    #1
    Seckz Panther
    Registered Users Posts: 55 ✭✭


    Hey, I've been having very bad ping around peak times the past 2 or 3 months, as have a few other people in my area.

    I live a few miles away from the exchange, and so my line attenuation is quite poor, i'm literally at the end of the line for my area. I was wondering if it's possible to move my connection to the next area, as I figure that I'm just as close to it as I am to the current one. The exchange I'm on now is in the town, and the one I was hoping to move over to would have less people on it, and I figured that would lower congestion?

    Downstream Upstream
    Max Allowed Speed (kbps) 3072 384
    SN Margin (dB) 6.50 16.00
    Line Attenuation (dB) 50.00 29.00
    CRC Errors 990 699
    Tagged:


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  • Options
    #2
    jor el
    Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    Thread moved to eircom support forum. You'll get an official answer here.


  • Options
    #3
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    Seckz Panther wrote: »
    Hey, I've been having very bad ping around peak times the past 2 or 3 months, as have a few other people in my area.

    I live a few miles away from the exchange, and so my line attenuation is quite poor, i'm literally at the end of the line for my area. I was wondering if it's possible to move my connection to the next area, as I figure that I'm just as close to it as I am to the current one. The exchange I'm on now is in the town, and the one I was hoping to move over to would have less people on it, and I figured that would lower congestion?

    Downstream Upstream
    Max Allowed Speed (kbps) 3072 384
    SN Margin (dB) 6.50 16.00
    Line Attenuation (dB) 50.00 29.00
    CRC Errors 990 699


    Seckz Panther,

    Can you private message me with your eircom telephone number or account number and I will look into that for you.

    Thanks, Mark


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