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Dry Cleaning

  • 21-04-2011 10:37pm
    #1
    Eabhabear
    Closed Accounts Posts: 863 ✭✭✭


    Hi,

    I dropped a dress into to be dry cleaned. However when I went to pick it up, they said that they couldn't get the stains out of the end of the dress. I was ok about that but when I checked the rest of the dress NONE of the stains had been removed. I refused to pay as they didn't do anything but they won't give me the dress til I pay up. Do I have any rights?

    Thanks


Comments

  • #2
    foggy_lad
    Closed Accounts Posts: 20,373 ✭✭✭✭foggy_lad


    You can ask them to try again and see if the stains come out or take it to the small claims court but in a lot of cases where there are stains if they dont come out in the first clean they will never come out.

    you could also have a chat with them and see if the dress can be washed on a cold/delicate wash as it may be that it will take water and powder to clean the stains, do you know what made the stains?


  • #3
    jamescrowe
    Registered Users, Registered Users 2 Posts: 1 ✭jamescrowe


    i dropped a suit into spotless cleaners in nicholas street got it back with a smell of bad socks also i gave them a white shirt that they turned grey on me. Does anyone know have i rights.


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