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porting to eircom

  • 20-04-2011 10:17am
    #1
    aFlabbyPanda
    Registered Users, Registered Users 2 Posts: 1,985 ✭✭✭


    Hi,

    Just wondering whats the best way to port my existing blueface number back to eircom?

    thanks


Comments

  • #2
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    BrianjG wrote: »
    Hi,

    Just wondering whats the best way to port my existing blueface number back to eircom?

    thanks

    Hi BrianjG,

    Have you already transfered back to eircom and now want to port your old number back? Or do you want to issue a request to come back to eircom and insure you port your number back as well?

    Thanks, Mark


  • #3
    aFlabbyPanda
    Registered Users, Registered Users 2 Posts: 1,985 ✭✭✭aFlabbyPanda


    I've already been given a new line & number and want to port the old number back. I didnt want to do the port at the same time in case there was any problems with the DSL in which can I would have been cancelling the account again.


  • #4
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    BrianjG wrote: »
    I've already been given a new line & number and want to port the old number back. I didnt want to do the port at the same time in case there was any problems with the DSL in which can I would have been cancelling the account again.

    Hi BrianjG,

    In order to port your old number to a new eircom account we need to to send out a CAF (Customer Authorisation Form). If you can PM me with the accoun number , telephone number and address.

    As well as the number you are looking to port back I can arrange the form to be sent out.

    Thanks, Mark


  • #5
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    BrianjG wrote: »
    I've already been given a new line & number and want to port the old number back. I didnt want to do the port at the same time in case there was any problems with the DSL in which can I would have been cancelling the account again.

    Hi BrianjG,

    Thanks for sending on the details I will be back to you tomorrow with an update.

    Regards, Mark


  • #6
    aFlabbyPanda
    Registered Users, Registered Users 2 Posts: 1,985 ✭✭✭aFlabbyPanda


    Thanks Mark.


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  • #7
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    BrianjG wrote: »
    Thanks Mark.

    Hi BrianjG,

    I have arranged for the customer authorasition form to be sent to your address. if you can fill in the details requird as we need a written request & signature to port a number from another company.

    The process can take up to 30 days but I will keep you updated.

    Thanks, Mark


  • #8
    aFlabbyPanda
    Registered Users, Registered Users 2 Posts: 1,985 ✭✭✭aFlabbyPanda


    Hi Mark,

    Just wondering if there was any update on this. I sent back the paperwork but heard nothing since.

    Thanks,


  • #9
    eircom: Tony
    Closed Accounts Posts: 2,226 ✭✭✭eircom: Tony


    BrianjG wrote: »
    Hi Mark,

    Just wondering if there was any update on this. I sent back the paperwork but heard nothing since.

    Thanks,

    Hi BrianG
    yes I can confirm that we recieved your form on the 13/05. This should take a few days to process fully, so I imagine by end of week or early next week.
    Tony


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