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Epson Easy Photo Print Software & iMac

  • 17-04-2011 11:14am
    #1
    paulgrogan.eu
    Registered Users, Registered Users 2 Posts: 289 ✭✭


    Hi guys,

    I've just gotten a new iMac and have an Epson RX585 printer. I use Epson's Easy Photo Print software to print my photographes, but for some reason it wont print. All the right boxes pop up but it just never prints.

    Word docs and everything else prints fine, just nothing from the easy photo print software.

    If anyone had any help or advise it would be very much appreciated as I need to fix it or find something else useful!

    Rgds

    Paul
    Tagged:


Comments

  • #2
    Liameter
    Banned (with Prison Access) Posts: 898 ✭✭✭Liameter


    When you try to print, what error message do you see?
    What printer do you select?
    What appears in the print queue window?


  • #3
    muggyog
    Registered Users, Registered Users 2 Posts: 725 ✭✭✭muggyog


    Dont know anything about this app., maybe it doesn't like OS X. Can you print photos using the built in Preview app?


  • #4
    paulgrogan.eu
    Registered Users, Registered Users 2 Posts: 289 ✭✭paulgrogan.eu


    Liameter wrote: »
    When you try to print, what error message do you see?
    What printer do you select?
    What appears in the print queue window?

    Hi there,

    Just select the normal epson print queue same as we would for word/excel etc.

    The job never appears in the print queue window however.

    No error messages at all.

    Rgds and thanks,

    Paul


  • #5
    Liameter
    Banned (with Prison Access) Posts: 898 ✭✭✭Liameter


    What's your MacOS version?
    What version is Easy Photo Print software?
    Is it the latest?
    If not, uninstall it and install the latest.


  • #6
    paulgrogan.eu
    Registered Users, Registered Users 2 Posts: 289 ✭✭paulgrogan.eu


    Liameter wrote: »
    What's your MacOS version?
    What version is Easy Photo Print software?
    Is it the latest?
    If not, uninstall it and install the latest.

    Latest version of Mac, just installed the updates recently.

    Just downloaded the Latest version of Easy Photo Print a couple of weeks ago, as I, like you, thought this may also be an issue.

    Rgds

    Paul


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  • #7
    Liameter
    Banned (with Prison Access) Posts: 898 ✭✭✭Liameter


    The software hasn't been updated since last December. It's just possible that it's incompatible with MacOS10.6.7

    Anyway, I suggest you uninstall it then download and reinstall it.
    http://esupport.epson-europe.com/FileDetails.aspx?lng=en-ZA&data=lkuCfcvA9cz8QbHbwFaXUeWdSjAAF7JRYLHZMT9cAlcU003D&id=327609

    My experience of Epson drivers is that they invariably screw up if you simply try to update without first removing all traces of the previous version.

    If it still doesn't work, create another user account and try from there.


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