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Site telling lies?

Liamu2 · 2011-04-15 11:10:20

Heres a convo that i had with ebuyer today, what you think. Have i the right to complain to someone here?

15-04-2011 11:10am

#1

Liamu2

Registered Users, Registered Users 2 Posts: 96 ✭✭

Join Date: March 2011

Posts: 62

Heres a convo that i had with ebuyer today, what you think. Have i the right to complain to someone here?

HISTORY
<snip>
15/04/2011 11:29 hi i was trying to set up an account in ireland but we dont use postcodes
..so i put your post code in..also it never asked me what country i live in
Jessica
15/04/2011 12:02 Dear <snip>,

Thank you for your contact with our Customer Support Team.

Having looked into your query for you I can advise that unfortunately we do
not currently ship to the Republic of Ireland.

I apologise for any inconvenience or annoyance caused.

Kind Regards,

<snip>

Ebuyer Customer Support Team
<snip>
15/04/2011 12:05 why does it say this on your delivery page then

Delivery options outside mainland UK

Delivery to Northern Ireland, Eire, Scottish Offshore, Scottish Highlands,
Channel Islands, and Isle of Man

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Comments

#2 15-04-2011 1:22pm

jor el

Closed Accounts Posts: 16,713 ✭✭✭✭

Join Date: July 2002

Posts: 16068

I've removed the names from the conversation record, you shouldn't post either your own name or their name on a public forum like that.

If they won't deliver then they won't deliver. You can't make them sell to you.

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#3 15-04-2011 1:24pm

AlmightyCushion

Moderators, Education Moderators, Technology & Internet Moderators Posts: 35,125 Mod ✭✭✭✭

Join Date: April 2006

Posts: 33566

Many people have bought from ebuyer and had it delivered to Ireland. I think you need to set up a google checkout account to do it and then pay using that.

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#4 15-04-2011 1:32pm

Liamu2

Registered Users, Registered Users 2 Posts: 96 ✭✭

Join Date: March 2011

Posts: 62

Well my name is liam what's the harm in posting that, wasnt my user name or anything..

Ok yeah I will try the Google account thanks

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#5 15-04-2011 2:08pm

jor el

Closed Accounts Posts: 16,713 ✭✭✭✭

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Posts: 16068

Your surname was also included, and it's not really a good idea to post that much detail about yourself in public.

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#6 15-04-2011 3:43pm

rubadub

Registered Users, Registered Users 2 Posts: 32,386 ✭✭✭✭

Join Date: July 2002

Posts: 31653

Ebuyers will not ship to Rep of Ireland from 07/03/11

Probably did not bother to update their page on postage.

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#7 15-04-2011 3:59pm

Liamu2

Registered Users, Registered Users 2 Posts: 96 ✭✭

Join Date: March 2011

Posts: 62

Awh dam it

Thanks anyways guys

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