Consultant's help claiming from VHI

araic88

Consultant's help claiming from VHI
I sought prior approval for treatment abroad from VHI. They (eventually-after several appeals!!) agreed to pay and did indeed reimburse me for the first of two surgeries. It had been outlined to them there would be two surgeries nd I ASSUME they accepted that when they said they'd cover the "treatment" but I was a bit worried they wouldn't actually pay the second unless I got prior approval again (I know I'm fussing but it's a lot of money to lose on fine print!) , so rang to ask did I need to. In fairness the woman was actually very nice on the phone but couldn't really help and said to have my consultant contact VHI ( through the provider support or something, a special one for the referring doctors I think) to check.

Basically, that could take forever with the consultant (I was never really his patient, he referred me after one or two appointments) if it involves any sort of form filling lol, does anyone know how the system works and would it be a simple case of the consultant phoning to check?

Wasn't sure where to post this, so posted it in two forums, hope that's okay it's just I need to sort this a.s.a.p.

Thanks for any help!