MacBook Pro needs fore shutdown after Hibranation

drunkmonkey

Anyone came across this problem, only started 2 days ago, when the laptop goes asleep or is replugged after loosing power a forced shutdown is required.

This is the error, i'm getting it a couple of times a day now:

Greentree_uk

it's usually caused by bad ram

drunkmonkey

Could it be possible the ram is loose, I did let it fall the other night but I also done an OS update. Any way to pinpoint the problem.

Sad Professor

A kernel panic can be caused by all manner of problems. You need to try and narrow things down. Disconnect any third party accessories. Check and see if the RAM is still being recognised in system profiler. You can also use an app called Rember to scan the RAM. You should verify the hard disk in Disk Utility as well. And maybe run a hardware test using the install disc (hold d on startup).

Was it a big fall? Was it on at the time?

barryj

Do you use the Cisco VPN client? It's known to cause kernel panics in Snow Leopard - I gave up on it and use the built-in vpn client now - way faster and no kernel panics.

As others have said, kernel panics are often hardware related, but can be software too. Check for anything you installed recently.

- barry

drunkmonkey

It fell off a bed side locker onto a wodden floor, sounded like a good tud, tried checking the disk and using rember to check the ram no faults found.
It hasn't asked me to power off in a few hours but is starting to stall even doing somthing simple like email. It's just not itself.
Gettting worried feel like it's going to implode shortly.
Not running and vpn's or anything like that.
Starting to get worried, I run my business off it.

Time for the doctor?? Anybody recommend one for out of warranty work, would apple do it, would it cost much? The only 2 things i've changed are adding an extra 2GB ram and upgrading the hard drive to 1tb, that's been done for ages.

Only software change was the osx update the day it fell. Not sure which is to blame...

Sad Professor

Hard drive may be failing despite what Disk Utility is reporting. It's the most likely thing to get killed in the case of a fall. Listen for any unusual noise, louder than usual, coming from it. Everything tends to get slow when the HD is going. Make sure all your data is backed up.

Also check Activity Monitor and make sure there isn't any rogue background processes hogging the CPU.

drunkmonkey

Trying that now, the spinny coloured circle is coming up the whole time, seems like it's it's loosing the power to multitask. Not writing this off it it's taking to long to switch between apps. No funny sounds.

muggyog

Kernel Panics are recorded in the logs. You will get pointers to what is causing your problem. To the Console, Batman!

barryj

Agree with Sad Professor on the Hard Disk possibility. It's the most likely thing to get damaged. If you have a spare hard drive you could swap it for the current one and either install a fresh OS or your timemachine backup to see if it behaves. If it appears to run OK, on a different drive - it's an easy fix. You can even install Snow Leopard on a USB stick if you wish (probably need an 8GB or larger one).

I'd also open up the machine and make sure nothing looks loose.

Anyway, make sure you have your stuff backed up safely.

- barry

drunkmonkey

I'll try that and see how it works, still have my old hard drive, even closing down a pdf is taking a few minutes.

Thanks for all the tips..

drunkmonkey

muggyog wrote: »

Kernel Panics are recorded in the logs. You will get pointers to what is causing your problem. To the Console, Batman!

How do I bring up that info?

Edit; have it:

does this make any sense to anyone:

Interval Since Last Panic Report: 37415 sec
Panics Since Last Report: 1
Anonymous UUID: 33F336C5-7CD2-4837-BCAD-960B3AA84ED8

Wed Apr 13 11:12:34 2011
panic(cpu 0 caller 0x5314a3): "Hibernate restore error e00002eb"@/SourceCache/xnu/xnu-1504.9.37/iokit/Kernel/IOHibernateIO.cpp:2500
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x122bc28 : 0x21b510 (0x5d9514 0x122bc5c 0x223978 0x0)
0x122bc78 : 0x5314a3 (0x5e0378 0xe00002eb 0x421ce000 0x0)
0x122bd38 : 0x2b3091 (0x3c288e77 0x4 0x7182352e 0x0)
0x122bd88 : 0x1123da8 (0x1122cce 0x3 0x246 0x2223f9)
0x122bda8 : 0x1126f92 (0x853ee00 0x2 0x0 0x83b1a80)
0x122bdc8 : 0x56478c (0x8516c80 0x860024 0xffffffff 0x0)
0x122be18 : 0x57c48b (0x853ee00 0x15 0x122be48 0x5029cd)
0x122be78 : 0x5469b9 (0x83e6400 0x4 0x1d 0x2)
0x122beb8 : 0x546a9d (0x83e6400 0xc3a1700 0x122bee8 0x84129c0)
0x122bed8 : 0x54c306 (0x83e6400 0xdc45a80 0x0 0x5494c3)
0x122bf28 : 0x543d13 (0x83e6400 0xdc45a80 0x84129c0 0x57b8ee)
0x122bf58 : 0x55028c (0x84129c0 0x1 0x122bf88 0x54fe43)
0x122bf88 : 0x5506e6 (0x8381ec0 0xa763000 0x1f1c9240 0xffffffff)
0x122bfc8 : 0x2a06dc (0x8381ec0 0x0 0x10 0xa5b2d80)
Kernel Extensions in backtrace (with dependencies):
com.apple.driver.AppleACPIPlatform(1.3.5)@0x1119000->0x115afff
dependency: com.apple.iokit.IOACPIFamily(1.3.0)@0x93e000
dependency: com.apple.iokit.IOPCIFamily(2.6)@0x952000

BSD process name corresponding to current thread: kernel_task

Mac OS version:
10J869

Kernel version:
Darwin Kernel Version 10.7.0: Sat Jan 29 15:17:16 PST 2011; root:xnu-1504.9.37~1/RELEASE_I386
System model name: MacBookPro5,5 (Mac-F2268AC8)

System uptime in nanoseconds: 28361224167894
unloaded kexts:
com.apple.filesystems.msdosfs 1.6.3 (addr 0x10c7000, size 0x53248) - last unloaded 14625274677441
loaded kexts:
com.intego.kext.AppBarrierKPI 2.2
com.intego.kext.NetBarrierKPI 10.5.4
at.obdev.nke.LittleSnitch 2.2.05
com.apple.driver.AppleUSBEthernetHost 2.1.1 - last loaded 14871633025504
com.apple.filesystems.afpfs 9.7
com.apple.nke.asp_tcp 5.0
com.apple.driver.AppleHWSensor 1.9.3d0
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AGPM 100.12.19
com.apple.filesystems.ntfs 3.4
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleUpstreamUserClient 3.5.4
com.apple.driver.AppleMCCSControl 1.0.17
com.apple.driver.AppleHDA 1.9.9f12
com.apple.driver.AppleMikeyDriver 1.9.9f12
com.apple.driver.IOBluetoothBNEPDriver 2.4.0f1
com.apple.driver.AudioAUUC 1.54
com.apple.driver.SMCMotionSensor 3.0.0d4
com.apple.kext.AppleSMCLMU 1.5.0d3
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.AppleIntelPenrynProfile 17
com.apple.driver.ACPI_SMC_PlatformPlugin 4.5.0d5
com.apple.driver.AppleLPC 1.4.12
com.apple.driver.AppleBacklight 170.0.34
com.apple.GeForce 6.2.6
com.apple.driver.AppleUSBTCButtons 200.3.2
com.apple.driver.AppleUSBTCKeyboard 200.3.2
com.apple.driver.AppleIRController 303.8
com.apple.iokit.SCSITaskUserClient 2.6.5
com.apple.driver.AppleUSBCardReader 2.5.8
com.apple.iokit.IOAHCIBlockStorage 1.6.3
com.apple.driver.AirPortBrcm43224 427.36.9
com.apple.BootCache 31
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleFWOHCI 4.7.1
com.apple.driver.AppleUSBHub 4.1.7
com.apple.driver.AppleAHCIPort 2.1.5
com.apple.nvenet 2.0.15
com.apple.driver.AppleUSBEHCI 4.1.8
com.apple.driver.AppleUSBOHCI 4.1.5
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleACPIButtons 1.3.5
com.apple.driver.AppleSMBIOS 1.6
com.apple.driver.AppleACPIEC 1.3.5
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 105.13.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.11
com.apple.driver.AppleIntelCPUPowerManagement 105.13.0
com.apple.driver.DspFuncLib 1.9.9f12
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.8d0
com.apple.nvidia.nv50hal 6.2.6
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.0f1
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IOAudioFamily 1.8.0fc1
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 1.9.9f12
com.apple.iokit.IOHDAFamily 1.9.9f12
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.AppleSMC 3.1.0d3
com.apple.driver.IOPlatformPluginFamily 4.5.0d5
com.apple.driver.AppleSMBusPCI 1.0.8d0
com.apple.NVDAResman 6.2.6
com.apple.iokit.IONDRVSupport 2.2
com.apple.iokit.IOGraphicsFamily 2.2
com.apple.driver.AppleUSBMultitouch 206.6
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.0f1
com.apple.driver.AppleUSBBluetoothHCIController 2.4.0f1
com.apple.iokit.IOBluetoothFamily 2.4.0f1
com.apple.iokit.IOUSBHIDDriver 4.1.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.5
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.5
com.apple.iokit.IOUSBMassStorageClass 2.6.5
com.apple.driver.AppleUSBMergeNub 4.1.8
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.5
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.5
com.apple.iokit.IO80211Family 314.1.1
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IOUSBUserClient 4.1.5
com.apple.iokit.IOAHCIFamily 2.0.4
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOUSBFamily 4.1.8
com.apple.driver.NVSMU 2.2.7
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.5
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 289
com.apple.iokit.IOStorageFamily 1.6.2
com.apple.driver.AppleACPIPlatform 1.3.5
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.3.0
System Profile:
Model: MacBookPro5,5, BootROM MBP55.00AC.B03, 2 processors, Intel Core 2 Duo, 2.26 GHz, 4 GB, SMC 1.47f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.36.9)
Bluetooth: Version 2.4.0f1, 2 service, 19 devices, 1 incoming serial ports
Network Service: iPhone USB, Ethernet, en3
Serial ATA Device: WDC WD10TPVT-00HT5T0, 931.51 GB
Serial ATA Device: HL-DT-ST DVDRW GS23N, 585.4 MB
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000
USB Device: iPhone, 0x05ac (Apple Inc.), 0x1297, 0x26200000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x04600000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06110000

muggyog

If you suspect your drive, go into your Terminal app. Type mount and see what your drive is. It will probably be disk0s2. Go into your Console app and select all messages ( Left hand column ). Type disk0s2 into the filter box and see if there any instances in the log. If there are your drive is on the way out.

drunkmonkey

muggyog wrote: »

If you suspect your drive, go into your Terminal app. Type mount and see what your drive is. It will probably be disk0s2. Go into your Console app and select all messages ( Left hand column ). Type disk0s2 into the filter box and see if there any instances in the log. If there are your drive is on the way out.

Well Doctor, how long have I got?

13/04/2011 11:12:17 kernel BSD root: disk0s2, major 14, minor 1
13/04/2011 12:32:24 kernel BSD root: disk0s2, major 14, minor 2
13/04/2011 17:28:08 kernel BSD root: disk0s2, major 14, minor 3
14/04/2011 11:43:39 kernel BSD root: disk0s2, major 14, minor 2
14/04/2011 11:46:26 kernel disk0s2: I/O error.
14/04/2011 11:52:37 kernel disk0s2: I/O error.
14/04/2011 12:03:08 kernel disk0s2: I/O error.
14/04/2011 12:09:51 kernel disk0s2: I/O error.
14/04/2011 12:14:47 kernel disk0s2: I/O error.
14/04/2011 12:15:56 kernel disk0s2: I/O error.
14/04/2011 12:17:22 kernel disk0s2: I/O error.
14/04/2011 12:25:39 kernel disk0s2: I/O error.
14/04/2011 12:26:48 kernel disk0s2: I/O error.
14/04/2011 12:28:14 kernel disk0s2: I/O error.
14/04/2011 12:31:16 kernel disk0s2: I/O error.
14/04/2011 12:32:24 kernel disk0s2: I/O error.
14/04/2011 12:33:51 kernel disk0s2: I/O error.
14/04/2011 12:35:01 kernel disk0s2: I/O error.
14/04/2011 12:36:10 kernel disk0s2: I/O error.
14/04/2011 12:37:36 kernel disk0s2: I/O error.
14/04/2011 13:37:20 kernel disk0s2: I/O error.
14/04/2011 13:38:29 kernel disk0s2: I/O error.
14/04/2011 13:40:04 kernel disk0s2: I/O error.
14/04/2011 13:44:49 kernel disk0s2: I/O error.
14/04/2011 13:45:58 kernel disk0s2: I/O error.
14/04/2011 13:47:24 kernel disk0s2: I/O error.
14/04/2011 13:48:54 kernel disk0s2: I/O error.
14/04/2011 13:50:03 kernel disk0s2: I/O error.
14/04/2011 13:51:29 kernel disk0s2: I/O error.
14/04/2011 13:52:39 kernel disk0s2: I/O error.
14/04/2011 13:53:48 kernel disk0s2: I/O error.
14/04/2011 13:55:16 kernel disk0s2: I/O error.
14/04/2011 13:56:26 kernel disk0s2: I/O error.
14/04/2011 13:57:35 kernel disk0s2: I/O error.
14/04/2011 13:59:03 kernel disk0s2: I/O error.
14/04/2011 14:21:21 kernel disk0s2: I/O error.
14/04/2011 14:23:43 kernel disk0s2: I/O error.
14/04/2011 14:24:54 kernel disk0s2: I/O error.
14/04/2011 14:35:30 kernel disk0s2: I/O error.
14/04/2011 14:37:31 kernel disk0s2: I/O error.
14/04/2011 14:38:40 kernel disk0s2: I/O error.
14/04/2011 14:40:18 kernel disk0s2: I/O error.
14/04/2011 14:41:28 kernel disk0s2: I/O error.
14/04/2011 14:42:37 kernel disk0s2: I/O error.
14/04/2011 14:44:03 kernel disk0s2: I/O error.
14/04/2011 14:53:21 kernel disk0s2: I/O error.
14/04/2011 14:54:30 kernel disk0s2: I/O error.
14/04/2011 14:55:58 kernel disk0s2: I/O error.
14/04/2011 14:57:09 kernel disk0s2: I/O error.
14/04/2011 14:58:18 kernel disk0s2: I/O error.
14/04/2011 14:59:46 kernel disk0s2: I/O error.
14/04/2011 15:07:48 kernel disk0s2: I/O error.
14/04/2011 15:08:57 kernel disk0s2: I/O error.
14/04/2011 15:10:23 kernel disk0s2: I/O error.
14/04/2011 15:16:03 kernel disk0s2: I/O error.
14/04/2011 15:16:45 kernel disk0s2: I/O error.
14/04/2011 15:18:17 kernel disk0s2: I/O error.
14/04/2011 15:24:27 kernel disk0s2: I/O error.
14/04/2011 15:25:35 kernel disk0s2: I/O error.
14/04/2011 15:37:44 kernel disk0s2: I/O error.
14/04/2011 16:29:19 kernel disk0s2: I/O error.
14/04/2011 16:30:28 kernel disk0s2: I/O error.
14/04/2011 16:32:00 kernel disk0s2: I/O error.
14/04/2011 16:34:24 kernel disk0s2: I/O error.
14/04/2011 16:35:33 kernel disk0s2: I/O error.
14/04/2011 16:37:00 kernel disk0s2: I/O error.
14/04/2011 16:39:18 kernel disk0s2: I/O error.
14/04/2011 16:39:59 kernel disk0s2: I/O error.
14/04/2011 16:41:29 kernel disk0s2: I/O error.
14/04/2011 16:50:36 kernel disk0s2: I/O error.
14/04/2011 16:51:45 kernel disk0s2: I/O error.
14/04/2011 16:53:13 kernel disk0s2: I/O error.
14/04/2011 17:01:59 kernel disk0s2: I/O error.
14/04/2011 17:03:07 kernel disk0s2: I/O error.
14/04/2011 17:04:36 kernel disk0s2: I/O error.
14/04/2011 17:08:29 kernel disk0s2: I/O error.
14/04/2011 17:09:38 kernel disk0s2: I/O error.
14/04/2011 17:11:07 kernel disk0s2: I/O error.
14/04/2011 17:19:28 kernel disk0s2: I/O error.
14/04/2011 17:20:37 kernel disk0s2: I/O error.
14/04/2011 17:22:04 kernel disk0s2: I/O error.
14/04/2011 17:25:28 kernel disk0s2: I/O error.
14/04/2011 17:26:37 kernel disk0s2: I/O error.
14/04/2011 17:37:53 kernel BSD root: disk0s2, major 14, minor 2

muggyog

OOPS

BACKUP NOW.

BTW The waking from sleep error seems to be drive access related too.

pcbscott

Was the computer running or doing anything while it was dropped. If the harddrive heads were reading or writing its quite possible this has cause damage.

drunkmonkey

muggyog wrote: »

OOPS

BACKUP NOW.

BTW The waking from sleep error seems to be drive access related too.

Going to back it up shortly, one question on the back up I've windows7 under bootcamp, will super duper back clone the whole drive so when I reload the image onto a new hard drive both osx and windows 7 will be there as they are now.

Any point reseating the drive?

muggyog

Disk I/O errors are never good and personal experience of 'baby' hard drives would suggest that this is terminal. You can of course try any type of remedial action you think will improve things but be prepared for catistrophic failure. Have you dont the sbin/fsck -f thing in single user mode?

drunkmonkey

Just an update on this sorry I was away for a few weeks, still haven't swapped the hard drive as I don't think it's the problem. I have a new one readly to format but I think the hard drive is fine.

The warning screen with please shut down has disappeared completely. The kernel panics are still continuing under osx, no need to put the mac under pressurre.

Strange thing is I've been using Windows 7 under bootcamp all day today and there hasn't been one glitch.

It's strange, I can't figure it out, I'd presume if the hard drive was acting up i'd be getting the blue screen of death under windows but no.

Would I be right in my assumption that it's not the hard drive. How would I go about putting windows under pressure to see how it copes.

stimpson

Dude - if you value your data grab an external drive and back everything up. It could be that the affected sectors don't contain any bootcamp data. If your drive has had a physical shock it could be on it's last legs.

I've seen my brother lose thousands of photos from a year in the US because he had no backups. He was up to me last week with a dead drive containing photos of his daughters first six months. They were recoverable. He now has 2 separate backups of those files.

Hard drive space is cheap. Data is priceless.


Now, having said all that, reseat your RAM. My MacBook used to Panic every couple of weeks for no reason. I upgraded the RAM a few months ago and the Panics stopped. I didn't think the RAM was dodgy, it just wasn't sitting right.

But FFS - back up your data.

Greentree_uk

your logs indicate your HD is failing.

leopard1057

Hi this can be an NVIDIA issue if its an an issue with nvidia graphic chip apple will replace under quality program ( 2.2 / 2.4 2.5 / 2.6 Processor only )

check with any authorised apple repair centre

muggyog

This Mac doesn't have a SSD by any chance?

Try enabling hibernation in Win 7 and see if anything happens.

Logs dont lie, your drive is going to die.

drunkmonkey

Bigger problem. Trying to clone my Hard drive using super duper and it keeps failing. Any ideas? Any other way I can copy it to move to a new mac. I heard migration assistant won't being over photoshop etc but either way it will probably fail as well.

It's failing at the same point every time, if I made a time machine back up, will that move all my programs, or would I need to re-install adobe creative suite etc.

Sad Professor

I'd recommend that you start manually backing up data in order of importance. Once you've got all the major stuff, try doing a TM backup. Yes, it will backup all your apps unless you tell it not to.