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Blank messages from contact us form

  • 12-04-2011 1:00am
    #1
    bigtiesto
    Closed Accounts Posts: 2 ✭


    Hi,

    Could anyone please help. I regularly receive emails from my contact form, but the messages are always blank. The messages are complete when I fill it up myself and test it, but when potential clients or something else triggers the form, the e-mail is always empty.

    Clients are elderly people who may not be able to get over the captcha. Is it possible that the form will send a blank e-mail when the captcha isn't entered correctly or at all?

    Is there anything wrong with my form? Any help would be appreciated.

    Here is my code:

    <script type="text/javascript" src="INCFOLDERinc/lib/validate.js"></script>
    <script type="text/javascript">
    function ValiDate2(form)
    {

    if(isEmpty(form.fname, "Please Enter First Name")){return false}
    if(isEmpty(form.lname, "Please Enter Last Name")) {return false}


    if(isNotValidEmail(form.email, "Please Enter Valid Email")) {return false}
    if(isNotValidEmail(form.email2, "Please Enter Valid Email")) {return false}
    if(isNotSame(form.email2, "Please Enter Valid Email")) {return false}



    if(isEmpty(form.message, "Please Enter message")) {return false}

    }
    </script>
    </head>

    <body>

    <table width="1000" cellpadding="0" cellspacing="0" align="center" border="0" style="background-image:url(images/main.jpg); background-repeat:repeat;" class="top">
    <tr valign="top">
    <td><div class="menu" align="center"><table width="965" border="0" class="nav_text">
    <tr align="center" >
    <td width="8%" height="23"><div align="center"><a href="index.php">Home</a></div></td>
    <td><div align="center">|</div></td>
    <td width="16%"><div align="center"><a href="choose_us.php">Why Choose Us</a></div></td>
    <td><div align="center">|</div></td>
    <td width="13%"><div align="center"><a href="report.php">Free Report</a></div></td>
    <td><div align="center">|</div></td>
    <td width="14%"><div align="center"><a href="implants.php">About Implants</a></div></td>
    <td><div align="center">|</div></td>
    <td width="13%"><div align="center"><a href="videos.php">Videos</a></div></td>
    <td><div align="center">|</div></td>
    <td width="11%"><div align="center"><a href="about_us.php">About Us</a></div></td>
    <td><div align="center">|</div></td>
    <td width="11%"><div align="center"><a href="blog/index.php">Blog</a></div></td>
    <td><div align="center">|</div></td>
    <td width="14%"> <div align="center"><a href="contact_us.php">Contact Us</a></div></td>
    </tr>
    </table></div></td>
    </tr>
    <tr class="logo_section">
    <td><table width="965" border="0">
    <tr>
    <td width="59%" align="left"><a href="index.php"><img src="images/logo2.jpg" height="105" width="320" border="0" /></a></td>
    <td width="14%"> </td>
    <td width="27%" align="center"><img src="images/call.jpg" height="91" width="237" /></td>
    </tr>
    </table></td>
    </tr>
    <tr>
    <td>
    <div class="body_main" align="center">
    <div class="top_body"><img src="images/body_uper.jpg" height="12" width="975" /></div>
    <div class="body_mid">
    <div class="header"><img src="images/header.jpg" height="225" width="955" /></div>
    <div class="canvas">
    <table width="100%" >
    <tr>
    <td width="48%" valign="top">
    <table cellpadding="0" cellspacing="0" border="0" align="center">
    <tr>
    <td class="content_heading" align="left" colspan="2">Contact Us</td>
    </tr>
    <tr>
    <td valign="top">

    <table border="0" cellpadding="5" cellspacing="0">

    <form id="form" name="form" action="louis_inc/Email.php?sw=contactus" method="post">
    <tr>
    <td align="left" valign="middle"> </td>
    <td align="left"> </td>
    </tr>

    <tr>
    <td width="26%" align="left" valign="middle" class="text">First Name: </td>
    <td width="74%" align="left"><input type="text" name="fname" id="fname" value="" size="38" /></td>
    </tr>
    <tr>
    <td align="left" valign="middle" class="text">Last Name: </td>
    <td align="left"><input type="text" name="lname" id="lname" value="" size="38" /></td>
    </tr>
    <tr>
    <td align="left" valign="middle" class="text">Address:</td>
    <td align="left"><textarea name="address" cols="29" rows="2" id="address" value="" /></textarea></td>
    </tr>

    <tr>
    <td align="left" valign="middle" class="text">Email:</td>
    <td align="left"><input type="text" name="email" id="email" value="" size="38" /></td>
    </tr>
    <tr>
    <td align="left" valign="middle" class="text">Phone:</td>
    <td align="left"><input type="text" name="phone" id="phone" value="" size="38" /></td>
    </tr>
    <tr>
    <td align="left" valign="middle" class="text">Comments:</td>
    <td align="left"><textarea name="comments" cols="29" rows="4" id="comments" />
    </textarea> </td>
    </tr>
    <tr>
    <td align="left" class="text">Security Image: </td>
    <td align="left"><img src="img.php?size=6" alt="" /></td>
    </tr>
    <tr class="text">
    <td colspan="2" align="left" >Type the code shown on the image above: (case sensitive)</td>
    </tr>
    <tr>
    <td class="text"> </td>
    <td align="left" valign="top"><input type="text" name="security" class="formelements" id="security" value="" />
    </td>
    </tr>
    <tr>
    <td class="text"> </td>
    <td align="left"> </td>
    </tr>
    <tr>
    <td class="text"> </td>
    <td align="left"><input name="submit" type="submit" class="button" onclick="return ValiDate2(form)" value="Submit" />
    <input name="reset" type="reset" class="button" onclick="Clear(form)" value="Clear" /></td>
    </tr>
    <script type="text/javascript" src="louis_inc/lib/validate.js"></script>
    <script type="text/javascript">
    function ValiDate2(form)
    {

    if(isEmpty(form.fname, "Please Enter First Name")){return false}
    if(isEmpty(form.lname, "Please Enter Last Name")) {return false}

    if(isEmpty(form.address, "Please Enter Address")) {return false}
    if(isNotValidEmail(form.email, "Please Enter Valid Email")) {return false}
    if(isNotValidEmail(form.email2, "Please Enter Valid Email")) {return false}
    if(isNotSame(form.email2, "Please Enter Valid Email")) {return false}


    if(isEmpty(form.subject, "Please Enter subject")) {return false}
    if(isEmpty(form.message, "Please Enter message")) {return false}

    }
    </script>
    </form>


    Thanks again!
    Tagged:


Comments

  • #2
    RobertFoster
    Registered Users, Registered Users 2 Posts: 9,284 ✭✭✭RobertFoster


    Your JavaScript and form elements are mismatched
    ...
<textarea name="[b][u]comments[/u][/b]" cols="29" rows="4" id="[b][u]comments[/u][/b]" />
...
if(isEmpty(form.[b][u]message[/u][/b], "Please Enter message")) {return false}
...

    Change one or the other. Note than the JS line is in the script twice (top and bottom), so you'd need to change both instances.


  • #3
    daymobrew
    Registered Users, Registered Users 2 Posts: 6,571 ✭✭✭daymobrew


    bigtiesto wrote: »
    Clients are elderly people who may not be able to get over the captcha. Is it possible that the form will send a blank e-mail when the captcha isn't entered correctly or at all?
    If you think that the elderly clients could be having trouble with the captcha, would you consider disabling it?


  • #4
    bigtiesto
    Closed Accounts Posts: 2 ✭bigtiesto


    Thank you so much guys. I made the mods, including removing the captcha.

    We'll see how it works now.

    Have a great day!


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