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Laptop not showing desktop

  • 10-04-2011 9:04pm
    #1
    DI Dwyer
    Registered Users, Registered Users 2 Posts: 126 ✭✭


    My Dell inspiron 6400 has developed an intermittent problem of not showing the desktop when switched on. Switching off & on (manually) will bring the desktop up............however today I was without laptop all day as I couldn't restore desktop.. eventually did come on... anybody got any ideas as to problem>>> have run spybot & AVG scans, checked for bios updates, restored back to 3 months ago.... nothing!


Comments

  • #2
    hearny
    Registered Users, Registered Users 2 Posts: 953 ✭✭✭hearny


    When you say you get no desktop, what do you get.

    Can you see the cursor?

    Is the screen blue / black.

    What version of Windows do you have?

    Try pressing Ctrl+Alt+Del if you can access the task manager click on File -> New Task (Run), type explorer.exe and press run / ok.

    Try running a scan with Malwarebytes and Super anti-Spyware. Make sure to update before scanning.

    Remove AVG (assuming its the free one) and try installing a trial of Eset Nod32 then scan with that.

    Failing that look for messages in Event Viewer post the first few on startup of laptop.


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