Am I crazy or is this just terrible tech support?

Unconcerned

http://community.o2online.ie/t5/Broadband-and-Broadband-Coverage/This-is-an-absolute-joke/td-p/240202

Any feedback is welcomed, I dunno if I've lost the plot by being too engrossed in this or if I am fighting a valid corner. Man of principle that doesn't like change (:P).

Thanks in advance!

William Powell

....... well maybe just a bit crazy to think that any ISP will take much notice of one user .

If 02's answer is to let you out of contract then thats really about as much as you can expect from them.

rossc007

I'd have to agree with William here mate, looks to me like O2 couldnt dianose the problem with your connection so they released you from your contract

Sounds like a frustrating situation, but in my opinion move on to the next ISP and don't use O2 again if you feel aggrieved.

DubDJ

I had loads of problems with Vodafone mobile broadband before but eventually got out of contract. I was delighted with that. Unfortunately I cant see them giving and money in return for the disruption.

However fair play on the ComReg complaint. Something needs to be done about these 99.99% population companies with "Unlimited" Broadband deals that have limits to the download amounts and crap signal everywhere.