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Tesco To Sell Used Cars

  • 03-04-2011 8:20pm
    #1
    Closed Accounts Posts: 12,035 ✭✭✭✭


    http://www.whatcar.com/car-news/tesco-unveils-online-used-car-showroom/256325
    Supermarket giant Tesco has today opened an internet-only used car showroom at Tescocars.com.

    Although it's not the only company selling used cars via the internet, Tesco is the first high-street retailer to make the jump into the motor trade.

    Tesco's says its virtual showroom will bring better deals, thanks to lower overheads.

    Reduce the anxiety of buying used
    The company also aims to ease the anxiety that some shoppers feel when buying used cars by offering an easier route through the online showroom.

    Buyers will able to view detailed pictures of the interior and exterior of each car, including a 360-degree view of the cabin. Any scuffs, scrapes or small dents are highlighted, and all vehicles undergo a vetting process that includes an RAC mechanical inspection.

    A detailed description of the car is also listed on the website, along with a history report, its fuel economy data, and a video of the car being tested. Buyers then place a deposit online, before inspecting the car at the company’s handover centre in Longbridge, Birmingham. Alternatively, buyers can opt to have the car delivered straight to their home.

    Established online business
    Rather than start from scratch, Tesco has bought into the established online retailer Carsite.co.uk. One of its chief rivals, Autoquake.com, went in to liquidation last month.

    Tesco is not the only high-street name to try to break into the motor trade; Virgin Cars launched in 2000, but met with limited success until its closure in 2006.

    The virtual showroom is open for business now, and can be accessed Tescocars.com

    Q&A - http://www.whatcar.com/car-news/tescocars-com-what-you-need-to-know/256328
    Supermarket giant Tesco has unveiled plans to sell used cars through its internet-only showroom, Tescocars.com.

    Although it's not the only company selling used cars on the internet, Tesco is the first high-street retailer to make the jump into the motor trade.

    It promises lower prices, thanks to lower overheads, and it wants to remove the anxiety that some shoppers feel when buying used cars by offering an easier route online.

    It all sounds good in principle, but how does it work? We've got the answers.

    1. How do I buy a used car online?
    Detailed pictures of the interior and exterior of each car are displayed, including a 360-degree view of the cabin.

    Any scuffs, scrapes or small dents are highlighted, so you won't be in any doubt as to the car's condition.

    All vehicles undergo a strict vetting process, including an RAC mechanical inspection, which will prevent the risk of buying a car with major issues. A detailed description of the car is also listed on the website, along with a history report, its fuel economy data, and a video of the car being tested.

    There's no haggling, so the price you see is the price you pay and, once you've found the ideal motor, you can place a deposit to reserve it. It's also possible to browse models that will be coming into stock soon, and reserve one before it arrives.

    If you can't find the car you're looking for, register with the website and it'll alert you when one becomes available.

    2. What happens if I have second thoughts?
    Don't panic, you haven't bought the car – merely reserved it.

    If you choose not go ahead Tesco Cars will refund the deposit, no questions asked. However, if you're still happy to buy, you have the option of inspecting the car at the company's handover centre in Longbridge, Birmingham, or having it delivered anywhere in the UK for £149. The deal also includes seven days' free insurance.

    3. What happens if I don't like it after it's been delivered?
    You're automatically covered by online shopping laws, with a seven-day, no-quibble return policy starting from the day of delivery. So, if you discover that there's a problem, or that the car doesn't suit your needs, Tesco Cars will come to pick it up, at no extra cost, and offer a full refund.

    4. Can I take a test drive?
    No, with the checks and tests that each car undergoes Tesco says you don't need a test drive. Each car comes with a video showing it being driven and checked by the RAC engineer and, it you do discover a problem, there's always the seven-day guarantee to fall back on.

    5. What sort of warranty do I get?
    Just a one-month warranty, which is disappointing.

    6. Will Tesco Cars help me to sort out finance?
    Yes, you'll be able to arrange car finance. Initially, unsecured personal finance will be offered via Tesco Loans, but Tesco Cars plans to offer more personalised car loans in the future.

    7. Can I buy new cars, too?
    No, only used cars are available, typically between one and three-and-a-half-years old and with fewer than 10,000 miles on the clock.

    8. Where does Tesco get its cars from?
    The vast majority are from fleet and lease hire companies, with one registered keeper and a detailed service history.

    9. Will Tesco take my part-exchange off my hands?
    No, but it will offer advice on the best way of selling it and can point you towards companies that may be interested.

    10. What about servicing?
    Buyers will have online access to an aftersales service, Tesco Auto Centres, allowing them to arrange for servicing, MoTs and repair work at competitive rates.

    This will include a collection, delivery and valeting service in the price. Fixed-price servicing plans may be offered in the future.

    Will I get Clubcard points when I buy a car?
    Yes, but not at the rate of one point for one pound spent.

    What Car? says…

    Tesco's decision to sell used cars online is a bold move, but that doesn't guarantee it will be a resounding success. The motor trade is notoriously difficult to get right – the last big name to try was Virgin Cars in 2000, and it lasted only until 2006.

    Time will tell if motorists embrace the internet as the future of used car buying, but Tescocars.com offers all the information you need to buy a car online and, other than a shorter than average warranty, it's a genuinely low-hassle route to your next used motor.

    It's only in the UK now, but if it was launched here, would you go for it?

    Would you buy a used car without a test-drive?

    The 7 day returns policy seems mad to me, there must be mental amounts of small print involved. Anyone have any details?


Comments

  • Closed Accounts Posts: 10,025 ✭✭✭✭-Corkie-


    Wife sends you to the shop for milk and you come home with a new motor!:)


  • Closed Accounts Posts: 12,035 ✭✭✭✭-Chris-


    Wife goes to the shop and comes home with two new motors because they were on special offer and the more she spent, the more she saved...


  • Registered Users, Registered Users 2 Posts: 1,132 ✭✭✭bazzachazza


    Online car sales is getting bigger in the UK. Which magazine has been recommending it as a way to save money for a number of years now.


  • Registered Users, Registered Users 2 Posts: 24,537 ✭✭✭✭Cookie_Monster


    just another market to them

    Groceries
    Clothing
    Hardware
    Toys
    Gardening
    Banking
    Insurance
    Furniture
    Cars

    etc

    They'll just end up buying the UK at some point soon :p


  • Registered Users, Registered Users 2 Posts: 319 ✭✭mickob16


    Will they offer BOGOF???


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  • Closed Accounts Posts: 2,142 ✭✭✭shamwari


    Imagine the amount of superclub points you'll get...


  • Closed Accounts Posts: 8,704 ✭✭✭squod


    There'll be pandemonium among the second hand car dealers over here. Can't see it happening. Tell you though, their website will be usable and priced consistently. Better pull the finger out carzone et al.


  • Posts: 23,339 ✭✭✭✭ [Deleted User]


    They're also teaming up with blackcircles in the UK, tyre fitting bays may well be commonplace at Tesco locations apparently.


  • Closed Accounts Posts: 3,309 ✭✭✭VolvoMan


    When Daewoo launched into the UK in the mid 1990's, they initially sold their cars through Sainsbury's. I think numerous other attempts have been made to retail cars through supermarkets, but mainly only brand new. In some countries on the continent you can buy an Opel Corsa in your local Lidl.

    What's the guessing that used BMW's and Mercs will be retailed under Tesco Finest?:D


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