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Problems with Aer Lingus Website

  • 02-04-2011 10:52pm
    #1
    TP4725
    Registered Users, Registered Users 2 Posts: 20 ✭


    Hi,
    I've been trying to make a booking all day on Aer Lingus website but everytime I click the confirm button on final page it just navigates back to Aer Lingus homepage and my booking has disappeared. Anyone else having problems with it? I'm using a voucher to pay for my flight so maybe this is causing a problem.


Comments

  • #2
    kesey
    Registered Users, Registered Users 2 Posts: 216 ✭✭kesey


    TP4725 wrote: »
    Hi,
    I've been trying to make a booking all day on Aer Lingus website but everytime I click the confirm button on final page it just navigates back to Aer Lingus homepage and my booking has disappeared. Anyone else having problems with it? I'm using a voucher to pay for my flight so maybe this is causing a problem.

    The Aer Lingus online booking system seems to be having trouble with Chrome. Internet Explorer and Safari work fine so far. With Chrome, I get as far as entering cc info, and then when asked to "Continue" the button is not active.


  • #3
    Hasschu
    Registered Users, Registered Users 2 Posts: 411 ✭✭Hasschu


    I am having the same problem with Chrome, flips back to first page with no indication that the booking was accepted or rejected.


  • #4
    Hasschu
    Registered Users, Registered Users 2 Posts: 411 ✭✭Hasschu


    Same problem with Firefox. Worked with Internet Explorer. In this day and age you would think that they would also cover mobile Android, Apple, Blackberry as well as Firefox and Chrome. Lots of business people are booking and rescheduling on smart phones and pads. Is AL headed for trouble?


  • #5
    Hasschu
    Registered Users, Registered Users 2 Posts: 411 ✭✭Hasschu


    Booking went ok , credit card charged. I printed transaction details, no confirmation number on it. No confirming email received.
    I emailed Special Assistance who referred me to ccc@Aerlingus.com.

    Both useless I have sent another email telling them to confirm or I will stop payment. This is increasingly looking to me like a company that is as well run as the Irish Gov't.


  • #6
    IK09
    Registered Users, Registered Users 2 Posts: 1,055 ✭✭✭IK09


    tp4725 ur username sends horrible shivers down my neck


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  • #7
    podgeandrodge
    Registered Users, Registered Users 2 Posts: 5,954 ✭✭✭podgeandrodge


    I can't use the Aer Lingus site at the moment - when I select a flight it goes to page cannot be displayed - anyone else?



    Edit - working with Google Chrome, just not internet explorer.


    And that blasted pop up still happening asking me what country I'm from and what airport I want to use - they really are muppets.


  • #8
    GGirl2010
    Registered Users, Registered Users 2 Posts: 511 ✭✭✭GGirl2010


    I booked flights... it did not go to the confirm page, so does this mean i will have to book again and pay for a second booking??? guess ill ring up monday. :(


  • #9
    coylemj
    Registered Users, Registered Users 2 Posts: 25,650 ✭✭✭✭coylemj


    If you didn't get a confirmation e-mail within a few minutes, the booking never happened. Try a different browser and next time, open a new thread instead of piggybacking on one that's over a year old.


  • #10
    GGirl2010
    Registered Users, Registered Users 2 Posts: 511 ✭✭✭GGirl2010


    coylemj wrote: »
    If you didn't get a confirmation e-mail within a few minutes, the booking never happened. Try a different browser and next time, open a new thread instead of piggybacking on one that's over a year old.

    hahha yeah ... well i did it in the "seven minutes" five minutes flat ! and still does that. Yeah i know the booking never happened , yeah ill try again diffo browser and within seven minutes.


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