If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)

Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

iPhone 4 home button is recessed / edgy

JDxtra · 2011-03-29 15:58:06

I have an iPhone 4 on contract with O2. I have it since last September. Recently, the home button has become slightly recessed (not flush with the main casing). When pressing the button, it now feels more “edgy” and a little wonky. It just seems as if you have to try a little harder to press it. Would Apple / O2 recognise…

29-03-2011 3:58pm

#1

JDxtra

Registered Users, Registered Users 2 Posts: 5,967 ✭✭✭

Join Date: June 2001

Posts: 5802

I have an iPhone 4 on contract with O2. I have it since last September.

Recently, the home button has become slightly recessed (not flush with the main casing). When pressing the button, it now feels more “edgy” and a little wonky. It just seems as if you have to try a little harder to press it.

Would Apple / O2 recognise this as a valid fault, or would they put it down to wear and tear? If it is a fault what is the recommended route to repair for me?

Thanks in advance.

0

Comments

#2 29-03-2011 5:31pm

aidan_walsh

Closed Accounts Posts: 17,208 ✭✭✭✭

Join Date: February 2003

Posts: 15589

Probably wear IMO, but no harm in asking them.

0
#3 29-03-2011 5:37pm

T-K-O

Registered Users, Registered Users 2 Posts: 6,309 ✭✭✭

Join Date: June 2008

Posts: 6156

I had a similar problem, Apple will charge you to fix the problem and your insurance will not cover it..

0
#4 29-03-2011 5:41pm

JDxtra

Registered Users, Registered Users 2 Posts: 5,967 ✭✭✭

Join Date: June 2001

Posts: 5802

Ok, thanks. Any idea of costs?

0
#5 29-03-2011 5:43pm

aidan_walsh

Closed Accounts Posts: 17,208 ✭✭✭✭

Join Date: February 2003

Posts: 15589

If you got it in September and they decide to replace it under warranty there shouldn't be a cost unless you opt for the optional "replace and collect" model which costs €29.

0
#6 29-03-2011 9:08pm

deep1

Registered Users, Registered Users 2 Posts: 1,170 ✭✭✭

Join Date: March 2009

Posts: 1129

Look here, i got mine changed for 29 euro.
http://www.boards.ie/vbulletin/showthread.php?p=71274402

Don't pay anything, should be covered under warranty, just tell them it is unresponsive.

Be prepared for Yellow tint iphone if you get replacement, at first i didn't like it , now actually it is more perfect screen.
Good luck

0
Advertisement
#7 29-03-2011 9:12pm

aidan_walsh

Closed Accounts Posts: 17,208 ✭✭✭✭

Join Date: February 2003

Posts: 15589

Yeah, because you went with "replace and collect" which is an optional charged service. The collect and return repair method is free.

0
#8 29-03-2011 9:13pm

deep1

Registered Users, Registered Users 2 Posts: 1,170 ✭✭✭

Join Date: March 2009

Posts: 1129

aidan_walsh wrote: »

Yeah, because you went with "replace and collect" which is an optional charged service. The collect and return repair method is free.

Yeah i knew that, better than phone less for a week.

0