Jailbroken iphone and lifeline insurance repairs/replacement

eoinf

my phones power button has gone tits up along with the backlight due to a small accident with a cup of tea.

I am going to bring it in for repair/replacement to CPW under the lifeline insurance.

Just wondering if it will make any difference if it is Jailbroken?

Any thoughts?

Cheers

EF

GarRoIT

I've herd your warranty is completely void once its jailbroken, where i work we have fixed jailbroken iphones before that apple have refused to fix even within 12 months

eoinf

its out of warranty anyway this in an insurance claim.

GarRoIT

Is the insurance with apple or your phone company? apple will have nothing to do with it if its jailbroken, if its the phone company i dont think they will even notice

eoinf

insurance is lifeline with Car Phone Warehouse

RVN10

Shouldn't be s prob Cpw wouldn't check was it jail broken , just go in make the claim , phone will go for repair sorted!

AdMMM

If you're worried, just restore your iPhone to undo the jailbreak.

whiterebel

GarRoIT wrote: »

Is the insurance with apple or your phone company? apple will have nothing to do with it if its jailbroken, if its the phone company i dont think they will even notice

Apple don't insure phones.

GarRoIT

whiterebel wrote: »

Apple don't insure phones.

As fas as I know you can buy an extended warranty, its basically the same thing.

whiterebel

GarRoIT wrote: »

As fas as I know you can buy an extended warranty, its basically the same thing.

No, extended warranty and insurance are two totally different things. If it develops a fault they will fix or replace under Applecare. If you drop it or lose it, it is nothing to do with them , Applecare or not.

btkm8unsl0w5r4

They will find any way not to pay

just wanted to share my recent experience with Car Phone Warehouse and their Lifeline insurance. I Bought a HTC phone off them and was sold insurance from Lifeline. I was told this was superior to O2 insurance etc as they get you a replacement phone really quickly and without fuss. Happy days 13 euro a month and off I go.

So recently my house was broken into, my wallet, phone and car taken. After dealing with the guards that day I went to the carphone warehouse to get a new phone. They gave me a old phone as a temporary measure and the form to fill in and a new sim.

A few days later I was filling in the form and noticed I should have told my network provider the phone was taken...whops I rang them straight away. The guards had asked me to not block the phone incase it popped up as I had the tracking set up on it (sim changed in the CPW that day). I explained the circumstances that I was pretty busy the day the phone was lost, to Lifeline as asked they consider replacement of my phone.

So basically they are now refusing to pay out due to the fact I should have informed o2 within 24 hours. I had been in to the CPW within 24hours and informed the insurance company. What this has to do with them I don't know, my claim is valid which they admit this in a letter however they refuse to pay on this technical point, which I feel is a land-mine placed in the contract to avoid paying. God knows how many others there are in the contract.

So when you need them Lifeline will not cover you and will find any way not to pay. Don't bother with their insurance its not worth it. Sorry to rant but really this is not on.

barryd09

Welcome to iPhone insurance.

I am sorry to hear about your case but dont ever be surprised when dealing with mobile phone insurance.

Technically you arent entitled to anything as you didnt contact the network within 24 hours.I had a similar issue with fonesure in march where they said i didnt contact Three within 24 hours.I did & i had proof that they basically ignored but i hounded them and literally overnight i went from claim not valud to your phone will be with you in two days.

Sucks really.Hope you get sorted but really if you havent followed their procedure you arent entitled to squat