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Increase in consumer rights

watty · 2011-03-25 11:00:18

Mostly, but not entirely about online: http://www.channelregister.co.uk/2011/03/25/eu_consumer_protection/ 14 days cooling off. Shop to pay postage if item more than €40 No hidden charges. The rules will also cover "party sales" made in private homes and online auctions – but items can only be returned after an auction if…

25-03-2011 11:00am

#1

watty

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Posts: 31520

Mostly, but not entirely about online:
http://www.channelregister.co.uk/2011/03/25/eu_consumer_protection/

14 days cooling off.
Shop to pay postage if item more than €40
No hidden charges.

The rules will also cover "party sales" made in private homes and online auctions – but items can only be returned after an auction if they've been bought from a professional seller.

Warning: Protection doesn't exist for non-EU vendor sales.

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