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The advantage of AA membership

  • 21-03-2011 8:03pm
    #1
    Registered Users, Registered Users 2 Posts: 4,183 ✭✭✭


    My parents were in Glasgow at the weekend, and on Saturday at around 9am the gear linkage went on their car as they exited a roundabout.

    They had a ferry booking from Stranraer to Belfast on Sunday morning.

    The AA came and towed them to a garage, who told them that it would be at least Wednesday before they'd have the car fixed.

    The AA came back, towed the car to a secure compound, and dropped my parents to where they were staying.

    They came back at 8:30am to pick them up, having already collected the car, and drove them to Stranraer. They had locked it in first gear for the drive on/drive off on the ferry.

    After a half an hour wait in Belfast, the AA had a truck tow them to Newry where, after another hour, another truck brought them to Galway.

    All in all an excellent and professional service

    The only fly in the ointment was that they couldn't ring the 0800 number on their membership card from an Irish mobile in the UK. Instead they had to ring me in Galway, and I had to ring the 1800 number for the AA here, who then rang my parents Irish mobile in Scotland. Awkward, but in our case doable, and probably fine if they had been able to find a payphone near where they were. This did, however, have to be done 3 times.

    A special thanks to Deirdre in their Irish office, who was extremely courteous and sorted everything out with the minimum of fuss.

    Many thanks to all involved in their operation.


Comments

  • Registered Users, Registered Users 2 Posts: 16,069 ✭✭✭✭CiniO


    Fey! wrote: »
    My parents were in Glasgow at the weekend, and on Saturday at around 9am the gear linkage went on their car as they exited a roundabout.

    They had a ferry booking from Stranraer to Belfast on Sunday morning.

    The AA came and towed them to a garage, who told them that it would be at least Wednesday before they'd have the car fixed.

    The AA came back, towed the car to a secure compound, and dropped my parents to where they were staying.

    They came back at 8:30am to pick them up, having already collected the car, and drove them to Stranraer. They had locked it in first gear for the drive on/drive off on the ferry.

    After a half an hour wait in Belfast, the AA had a truck tow them to Newry where, after another hour, another truck brought them to Galway.

    All in all an excellent and professional service

    The only fly in the ointment was that they couldn't ring the 0800 number on their membership card from an Irish mobile in the UK. Instead they had to ring me in Galway, and I had to ring the 1800 number for the AA here, who then rang my parents Irish mobile in Scotland. Awkward, but in our case doable, and probably fine if they had been able to find a payphone near where they were. This did, however, have to be done 3 times.

    A special thanks to Deirdre in their Irish office, who was extremely courteous and sorted everything out with the minimum of fuss.

    Many thanks to all involved in their operation.

    Sounds great.
    But on the other hand membership prices are very high.
    It looks like at least, you know what you are paying for.


  • Registered Users, Registered Users 2 Posts: 81,220 ✭✭✭✭biko


    Aye, seems like great value if you want to splash out.


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