Ticket machine doesnt print...

Davy

Did a search but couldn't find anything similar. I was on a dublin bus lately, where the ticket machine wasn't printing tickets. The driver waited for everyone to put in the change and then told them the machine wasn't printing.

Whats meant to happen in this case?
What if you were due change?
Could you argue not to pay?
You dont have proof if you did, or should he have to write one?

That sounds strange, how did everyone get on the bus without looking for their ticket? Surely the first person to pay would have waited for their ticket and he would have told them?

Whats meant to happen in this case?

You give him money and he drives the bus. Hopefully you'll have your exact fare ready.

What if you were due change?

Then you'd either say "oh well, that's too bad" and carry on, or start kicking yourself that you didn't have exact fare.

Could you argue not to pay?

Yes, you're perfectly entitled not to pay for the bus, but if you choose not to pay for it then you can't get on it.

You dont have proof if you did, or should he have to write one?

It's unreasonable to expect the driver to write everyone their own personal ticket, especially when it's easily faked.

Sorry I know I'm sounding harsh, but really it's just an unfortunate turn of events. The machine wasn't working and there wasn't anything that could be done. I'm sure that if you feel like suing for the euro or so that you lost, you're entitled to try. If I was you I'd let it go.

Davy

true-or-false wrote: »

It's unreasonable to expect the driver to write everyone their own personal ticket, especially when it's easily faked.

Sorry I know I'm sounding harsh, but really it's just an unfortunate turn of events. The machine wasn't working and there wasn't anything that could be done. I'm sure that if you feel like suing for the euro or so that you lost, you're entitled to try. If I was you I'd let it go.

I know it wouldn't be easy to give hand written tickets if their was a big crowd, I was just asking the question as I came across this bus that the machine was broken. Im not trying to sue dublin bus for a euro! If a taxi cant give a receipt when asked it has to be free afaik

markpb

true-or-false wrote: »

Sorry I know I'm sounding harsh, but really it's just an unfortunate turn of events. The machine wasn't working and there wasn't anything that could be done. I'm sure that if you feel like suing for the euro or so that you lost, you're entitled to try. If I was you I'd let it go.

Normally when the ticket machine isn't working, drivers resort to the well recognised flag of sticking wads of toilet roll into the cash acceptance drawer and telling people paying cash to proceed without paying. It's not an ideal approach but it does solve a lot of the problems that the OP has.

AlekSmart

Davy wrote: »

Did a search but couldn't find anything similar. I was on a dublin bus lately, where the ticket machine wasn't printing tickets. The driver waited for everyone to put in the change and then told them the machine wasn't printing.

Whats meant to happen in this case?
What if you were due change?
Could you argue not to pay?
You dont have proof if you did, or should he have to write one?

A non-functional Ticket Issuing Machine (TIM) is now a rare occurrence indeed so you are unlucky Davy.

Strictly speaking,this renders the vehicle unfit for service and your driver might well have merited a clap-on-the-back for keeping the Bus in service,especially as it might just have saved you and the others a significantly longer wait for the next Bus ?

Most likely scenario is that Control would have requested the driver to operate in a no-fare mode.

This may sound good,but the reality of human conditioned behaviour is that when commonly performed automated tasks are frustrated in any way,we will often simply continue with the "normal" task anyway.

I have experienced this on a few occasions in the past with defective fare-boxes,and eventually gave up attempting to STOP people stuffing their money into the already jammed vault as it was taking waaay to long to load at each stop.

The Autofare system is totally free from Driver interaction so if there`s an undercurrent of "iffy" carry-on you can immediately dispense with it.

I`m unsure as to the Taxi Reciept situation,but I would be interested to read of the experiences of a Taxi customer refusing to pay in such circumstances... :eek: :eek:

Losty Dublin

AlekSmart wrote: »

I`m unsure as to the Taxi Reciept situation,but I would be interested to read of the experiences of a Taxi customer refusing to pay in such circumstances... :eek: :eek:

It's an offence to not pay a taxi fare; the auld receipt doesn't come into it. Contrary to bad advice, the fare isn't free if the receipt machine doesn't work; out comes the receipt book and you are sorted

reggaeman

If we at Bus Eireann cant issue a ticket we have to carry the passenger free. Its as simple as that. Its not the passengers fault.
One of the main reasons for ticket problems is the driver forgets to put new roll in machine' and of course he also forgets to carry a spare roll.