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Pellet stove problem

  • 16-03-2011 10:32am
    #1
    Gulliver
    Registered Users, Registered Users 2 Posts: 1,026 ✭✭✭


    Hope this is the right forum.

    My parents got a indoor pellet stove with boiler (Italian brand) and they have had nothing but problems since it was installed. These include: motherboard failed, auger motor failed, auger bushings failed, fan failed and auger motor has gone again.

    Is this common to have this many failures with indoor pellet stoves?

    The engineer blamed the pellets saying they were too long and too hard. They were over 50mm alright and the bag says average length 30mm with max 45mm. Have contacted manufacturer via phone and email with no response. The person on the phone didn't want to know. Could long pellets damage the auger motor and bushings repeatedly like this?

    Thanks, Gulliver.


Comments

  • #2
    zoom_cool
    Registered Users, Registered Users 2 Posts: 466 ✭✭zoom_cool


    What grand of Pellets dud you use?


  • #3
    Gulliver
    Registered Users, Registered Users 2 Posts: 1,026 ✭✭✭Gulliver


    zoom_cool wrote: »
    What grand of Pellets dud you use?

    Unfortunately, I don't think I could name the pellets or the stove on Boards. Suffice to say they are a well known brand.


  • #4
    PeteHeat
    Registered Users, Registered Users 2 Posts: 648 ✭✭✭PeteHeat


    Hi Gulliver,

    P.M. sent, I will help answer your questions if I can.

    .


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