FedEx

Cambio

We purchased goods from US (Abercrombie) which were transported by FedEx and delivered. On receiving them, they were the wrong size and were returned to the vendor. Fedex is pursuing us for for what they claim is "tax and duty" on the returned goods despite the fact that we do not have these goods. We have complained about this and been told we must pay the "tax/duty". Our research clearly indicates that (a) no duty is payable on these goods as they are less than 150 euros (b) the amount being charged is far too high for VAT (c) FedEx in claiming to be charging tax/duty are acting fraudulently as these charges are not tax/duty. We have no contract with FedEx as they were engaged by Abercrombie not us. We have been threatened by FedEx with demands for payment and threats of debt collectors. Response from them is extremely slow and we do not wish to either pay this amount or be brought to court for what we believe is an illegal charge. At very least their claim that these charges are legitimate tax/duty amounts is totally wrong and should be punishable by law. Who do we need to contact? FedEx cleverly hides its senior managers' details so they cannot be contacted. :mad:

Paulw

FedEx are in the right here.

You are liable for duty and tax on the imported items. This is normal. While you have no contract with FedEx, they are acting as an agent for the Revenue.

The company sending the items should have made it clear that you would be liable for any duty/tax upon importing the items. Any items imported from outside of the EU are liable, subject to conditions.

http://www.citizensinformation.ie/en/money_and_tax/tax/duties_and_vat/value_added_tax.html

Since you had to send the items back, you can try claiming back the duty, from the Revenue (not FedEx).

If you do not pay the duty, they will forward your details to the Revenue, which will be a lot worse for you to deal with. You're better off just paying and then try claiming back.

ytpe2r5bxkn0c1

Paul is perfectly right. You owe Fedex and must make a claim with Revenue.

And the good are most certainly applicable for duty & VAT.

dudara

Moved to Online Buying & Auctions

In addition, you should note that you are liable for VAT & Duties, including the carriage cost of the goods. Link to postal guide from Revenue.

I don't know where you get the figure of €150 - consignments not exceeding a total value of €22 may be imported without payment of Customs Duty and VAT. Anything over €22 may be subject to futher charges.

rubadub

dudara wrote: »

I don't know where you get the figure of €150

€150 is the limit for duty, €22 is the VAT. The VAT €22 limit includes postage, the duty limit does not.

http://www.revenue.ie/en/customs/leaflets/pn1179.html

3. Consignments of Negligible Value

Consignments not exceeding an intrinsic value of €150 may be imported without payment of Customs Duty, while consignments not exceeding a total value of €22 may be imported without payment of VAT. (Intrinsic value is the value of the goods alone, and does not include insurance and freight.) However, it should be noted in particular that there is no relief (from Customs Duty, VAT or Excise duty) under this negligible value provision for importations of tobacco, tobacco products, alcohol products, perfumes or toilet waters irrespective of their value.