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arca boiler pixel 25 condensing

  • 09-03-2011 10:00am
    #1
    dingdong22
    Registered Users, Registered Users 2 Posts: 16 ✭


    Hi

    Can someone help, i spent alot of money on a new heating system, but its not working correctly.

    I have 18 rads running off a arca pixel 25 condensing boiler , with large hot water cylinder with upstairs /downstairs zone control

    The problems:

    1. I find the boiler, when on is noisy and feels like its overloading or under immense pressure to work. doing big surges.

    2. My gas bill is very expensive since i got it.

    3. The flame does,nt light somtimes when when ignited by zone control, you can here a fan but no flame.

    4. The upstairs rads are now only heating the bottom 1/3 rd of the rads.

    5. We have a utility sink attached - using the instant hot water , it now has stopped heating

    Does anybody know about this system. why so many problems.

    I dont know who to blame , the equipment or the plumber . Plumber has left the country so no contact.


Comments

  • #2
    heinbloed
    Registered Users, Registered Users 2 Posts: 1,632 ✭✭✭heinbloed


    Get a heating engineer in who will check the entire system.
    Is the boiler maintenance done ?


  • #3
    JohnnieK
    Registered Users, Registered Users 2 Posts: 2,526 ✭✭✭JohnnieK


    Ecopipe Ireland are the agents for Arca www.ecopipeirl.com. They also have a store recently opened up in Stillorgan, dont know if thats near you. You should call them and ask for someone who works with the boilers all the time.


  • #4
    casta
    Closed Accounts Posts: 3 ✭casta


    I've had an Arca boiler for a year, and it's a disaster. Does everything in the OP. I've underfloor heating and have room stats at 20, but heat won't go up past 15 degrees. Have had plumber back 4 times, but he won't answer my calls now.

    The manual is an atrociously bad translation - eg:
    'Pressing the key + or with the symbol of the radiator you can define the temperatures of the heating and the symbol radiator begins to flash.
    Pressing the same keys + and it is possible to vary thedefined temperature from a minimum of 30deg C arriving to maximum of 85deg C
    When you reach the right temperatures to defiene, waith for about 3-4 secondses and automatically the display cam on stand by'
    Word for word.
    I'm at the end of my tether and am seriously considering replacing it.


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