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Problems with switching to Meteor Bill Pay Lite.

Odd Blood · 2011-03-04 19:17:59

Hey all. I switched from Meteor Pay as you go to Bill Pay Lite on Wednesday but I am still getting charged for texts and calls to meteor numbers? Is this normal for first few days of switching or do I have an issue?

04-03-2011 7:17pm

#1

Odd Blood

Registered Users, Registered Users 2 Posts: 9 ✭

Join Date: February 2011

Posts: 5

Hey all. I switched from Meteor Pay as you go to Bill Pay Lite on Wednesday but I am still getting charged for texts and calls to meteor numbers? Is this normal for first few days of switching or do I have an issue?

0

Comments

#2 04-03-2011 8:05pm

chrislad

Registered Users, Registered Users 2 Posts: 8,324 ✭✭✭

Join Date: September 2005

Posts: 8147

You may have an issue. If it's BP Lite 20, it should be instant. If it's Bill Pay Lite/Smart 40, it can take up to 5 working days.

0
#3 04-03-2011 8:06pm

evolutionqy7

Registered Users, Registered Users 2 Posts: 6,277 ✭✭✭

Join Date: January 2010

Posts: 6100

Yeah the free texts and calls take a coupe of days to kick in

0
#4 04-03-2011 8:47pm

Odd Blood

Registered Users, Registered Users 2 Posts: 9 ✭

Join Date: February 2011

Posts: 5

Oh that's great. Thanks!

0
#5 05-03-2011 1:14pm

evolutionqy7

Registered Users, Registered Users 2 Posts: 6,277 ✭✭✭

Join Date: January 2010

Posts: 6100

I took out the bill pay lite 30 plan on the 25pm offer couple of weeks ago. Took from Tuesday to Friday for the free calls and texts to kick in for me

0
#6 05-03-2011 3:12pm

Odd Blood

Registered Users, Registered Users 2 Posts: 9 ✭

Join Date: February 2011

Posts: 5

Ok! I'll give it the 5 working days and see how I'm fixed after that! Thanks folks. Much obliged!

0
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#7 06-03-2011 1:11pm

evolutionqy7

Registered Users, Registered Users 2 Posts: 6,277 ✭✭✭

Join Date: January 2010

Posts: 6100

You can give a call to customer support too incase they might forget

0