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Signing Off Online

  • 01-03-2011 12:57pm
    #1
    MissFlitworth
    Closed Accounts Posts: 8,057 ✭✭✭


    Does anyone else think the current system for signing off JSA online is a bit nuts & should be behind a login?

    https://www.welfare.ie/EN/Secure/Pages/KingsInnStCloseClaim.aspx

    If you know someone's PPS & Mother's maiden name & where they sign on you could do a whole lot of mischief. Might seem a little paranoid re worrying about someone getting their hands on that info, especially the PPS number but thinking about it I could find it out/already know it for many members of my immediate family. If they were claiming benefits and I was a loony I could easily sign someone off! I'm about to send a complaint email to the social welfare but just wanted to see if I was over-reacting first


Comments

  • #2
    yawnstretch
    Registered Users, Registered Users 2 Posts: 861 ✭✭✭yawnstretch


    You could mine facebook for this info I'm sure.

    That'd be hilarious.

    /doesn't use facebook and knows a couple of dole abusers


  • #3
    cee_jay
    Registered Users, Registered Users 2 Posts: 7,920 ✭✭✭cee_jay


    From www.welfare.ie:

    The individual's responsibility
    Documents such as Social Services Cards issued by the DSP, tax documents (e.g. P45, P60) and certain payslips contain the person's PPS No. and as such, should be safeguarded and should not be left around for others to see or misappropriate. [See Section 4.2.1 for a list of common documents that display an individual's PPS No.]
    The PPS No. is intended for use in connection with public services. Individuals should satisfy themselves that anyone who requests or holds a record of their PPS No. is entitled to do so. In any case where there is doubt as to whether a body is legitimately entitled to request or hold the PPS Number, enquiry should be made of Client Identity Services in the Department of Social Protection who will provide answers to any such request. (see Appendix B for some of the bodies using the PPS No.)
    Parents, guardians and persons acting "in loco parentis" may need to know childrens' PPS Numbers when transacting on their behalf with public bodies.
    Individuals may also be asked for their spouse's/partner's PPS Numbers for the purposes of transactions with public bodies.
    An individual under 18 may need to know their parents PPS Numbers for the purposes of transacting with public bodies e.g. when claiming a Social Welfare benefit.
    It seems it is the individuals responsibility to safeguard their PPS number, I would think if your spouse/partner knew your PPS number, date of birth and mother's maiden name, it would also be in their best interests not to close your claim as they too would be losing out.


  • #4
    MissFlitworth
    Closed Accounts Posts: 8,057 ✭✭✭MissFlitworth


    cee_jay wrote: »
    From www.welfare.ie:

    It seems it is the individuals responsibility to safeguard their PPS number

    When I moved into my flat I had to give my landlord my PPSN for the PRTB registration, I opened a Rabo Direct account and I had to give it to them. It's not as easy as all that to keep your PPSN to yourself. My surname is the same as my mothers birth name. I'm just recently signed off JSA so don't have to worry about it but my landlord has all the info he would need on me to sign me off should he feel like it. I do know that it would be ridiculously unlikely for someone to come across that form but it's not impossible and I think it's irresponsible for it to be online and not behind a login. If they can't put it behind a login then they really should be calling people to confirm that they submitted the form. I submitted it last week and not a peep out of them


  • #5
    foghlu
    Registered Users, Registered Users 2 Posts: 210 ✭✭foghlu


    I wouldnt worry too much about it, I signed off online in january and then got a letter from social telling me that my payment was being stopped because I hadnt signed on.

    They probably have to actually make sure it works first, I would advise anyone using it to follow up with a phone call.

    I tried to phone the local office from work the following day 3 times and was left on hold for over 10 mins each time and had to hang up as was costing me a fortune on my mobile... :confused:


  • #6
    Balagan
    Registered Users, Registered Users 2 Posts: 2,168 ✭✭✭Balagan


    foghlu wrote: »
    I wouldnt worry too much about it, I signed off online in january and then got a letter from social telling me that my payment was being stopped because I hadnt signed on.

    They probably have to actually make sure it works first, I would advise anyone using it to follow up with a phone call.

    I tried to phone the local office from work the following day 3 times and was left on hold for over 10 mins each time and had to hang up as was costing me a fortune on my mobile... :confused:

    There are some Social Welfare offices where phones haven't been answered since 2008.


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