How to complain to Ctrl BoI/Fin Reg

variety

The Central Bank of Ireland's website seems to be down. Who can I contact to complain about the following:

I'm currently looking for travel insurance.

A very well-known insurance company's (begins with Z) website does not allow you to view the policy schedule before purchase.

Thanks...

chris85

variety wrote: »

The Central Bank of Ireland's website seems to be down. Who can I contact to complain about the following:

I'm currently looking for travel insurance.

A very well-known insurance company's (begins with Z) website does not allow you to view the policy schedule before purchase.

Thanks...

Have you asked them for this?

No complaint to the finance services ombudsman until you have completed a complaint with the institution.

variety

Thanks!
Was getting a bit ahead of myself, I see

I'm not usually one to get all huffy, but I spent 3 hours yesterday looking for something which covers what I want, but to no avail. *sigh*

chris85

variety wrote: »

Thanks!
Was getting a bit ahead of myself, I see

I'm not usually one to get all huffy, but I spent 3 hours yesterday looking for something which covers what I want, but to no avail. *sigh*

doesnt seem to be anything there for what you are looking for on their website alright. But request one from them. A lot of the policy can be generally made up of extras so with different levels of cover so maybe they issue a policy schedule on an individual basis as each policy can be different which is fair enough but i agree they could probably give more info about their terms on the web.

Trampas

I presume you mean zurich

http://www.zurichinsurance.ie/ex00.asp?ID=Trav03

aviva is similar http://www.aviva.ie/online/travel/

axa is worst of all

http://axatravelinsurance.ie/

just ring them up

https://www.axa-travel-insurance.com/travelinsurance/axaireland/docs/PolicySchedule_en_IE.pdf

axa have a schedule