Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

TurtleBeach - no sound from one ear cup

  • 18-02-2011 5:13pm
    #1
    FlawedGenius
    Registered Users, Registered Users 2 Posts: 2,256 ✭✭✭


    Probably should be in the playstation forum but I reckon more people have the headset for cod here. Anyway last night the sound went from one of the ear cups.. It would work when I held the wire a certain way or gave it a shake but it would off again.. I hadnt stepped on it or anything and theres no sign of damage on it. Its the left cup where the microphone thing is.
    Has anyone else had this problem?? Any ideas on how to fix it??
    Dont think I have my receipt for it!:(


Comments

  • #2
    Leeg17
    Closed Accounts Posts: 14,127 ✭✭✭✭Leeg17


    Gently pull off the foam padding, and unscrew the screws (or just shake the headset as I did and they fell out :confused:). Check that the speaker is glued properly to the frame and that all the wires aren't cut or anything

    Edit, the warranty is only 3 months on it so chances are you're out of warranty anyways.


  • #3
    FlawedGenius
    Registered Users, Registered Users 2 Posts: 2,256 ✭✭✭FlawedGenius


    Leeg17 wrote: »
    Gently pull off the foam padding, and unscrew the screws (or just shake the headset as I did and they fell out :confused:). Check that the speaker is glued properly to the frame and that all the wires aren't cut or anything

    Edit, the warranty is only 3 months on it so chances are you're out of warranty anyways.
    I gave this ago.. All the wires looked ok. When I played around with the black wire going in to it it popped on and off, so while it was on I held it in that position and screamed for some tape.:D So far so good only thing is it looks ugly now as it has white tape around the cup of it:rolleyes:, better than paying money to get it fixed or having an excuse to buy a newer better one I suppose!:D


  • #4
    iMuse
    Registered Users, Registered Users 2 Posts: 3,975 ✭✭✭iMuse


    Surely they have atleast a years warranty? and according to argos they have a 2 years manufacturers warranty :confused:


  • #5
    Leeg17
    Closed Accounts Posts: 14,127 ✭✭✭✭Leeg17


    All I know is Darren went back to Gamestop and they said it's 3 months.


  • #6
    GEasy
    Registered Users, Registered Users 2 Posts: 2,692 ✭✭✭GEasy


    Consumer rights lads . We Irish are just suckas and put up with so much **** . I'd send a couple of emails around but since u don't have a receipt it's kind of a lost cause . Good kick with them anyways . Mine haven't broken yet :/


  • Advertisement
  • #7
    J_B_K
    Registered Users, Registered Users 2 Posts: 13 ✭J_B_K


    FlawedGenius wrote: »
    Probably should be in the playstation forum but I reckon more people have the headset for cod here. Anyway last night the sound went from one of the ear cups.. It would work when I held the wire a certain way or gave it a shake but it would off again.. I hadnt stepped on it or anything and theres no sign of damage on it. Its the left cup where the microphone thing is.
    Has anyone else had this problem?? Any ideas on how to fix it??
    Dont think I have my receipt for it!:(

    Email support@lygoworld.com and tell them your problem

    They handle Turtle Beach products in Europe


  • #8
    everlast75
    Registered Users, Registered Users 2 Posts: 20,544 ✭✭✭✭everlast75


    I have X31s and had a prob with the headphones. Spent fookin ages online reading forums etc. Apparently, if you put the plug connection that is a 90 degree angle into the headset part, it doesn't work properly (which is what happened to me - assumed both ends were identical). All I know is, since I swapped the connections and double-checked the plugs were pushed fully in, worked a treat!


Advertisement