Harddrive whipe

sophie1234

I have a very new laptop on windows 7 it has a virus and wont boot up at all i want to whipe the hard drive without having to turn it on or havin to bring it somewere is this possible if so how?
Thanks in advance!

drunkmonkey

Start the laptop in safe mode, when it's starting press f8 and start in safe mode with networking, then remove the virus.

Alanstrainor

Turn it on and hit "F8" continuously; this will allow you to boot into a recovery partition which will enable you to wipe it back to stock.

sophie1234

drunkmonkey wrote: »

Start the laptop in safe mode, when it's starting press f8 and start in safe mode with networking, then remove the virus.

It doesnt start at All the viruses has killed the whole comp cant get it even to safe mode?

Alanstrainor

sophie1234 wrote: »

It doesnt start at All the viruses has killed the whole comp cant get it even to safe mode?

Okay, what happens when you turn it on. Viruses generally do not just "kill" a computer. It should still turn on. If it doesn't something else has gone wrong.

Give us a detailed description of what happens after you hit the on button. The more detailed the better.

drunkmonkey

It's a long shot but did you try taking the battery in and out.

Must have been a pretty bad virus or it might not be a virus at all it could be hardware failure if it won't even try and start.

sophie1234

Alanstrainor wrote: »

Okay, what happens when you turn it on. Viruses generally do not just "kill" a computer. It should still turn on. If it doesn't something else has gone wrong.

Give us a detailed description of what happens after you hit the on button. The more detailed the better.

Noting happens black screen it got spamwire and i tried installing an anti viruses and that didnt work slowly but surely it made its way trew the whole hard drive and just stoped booting on at all?

sophie1234

drunkmonkey wrote: »

It's a long shot but did you try taking the battery in and out.

Must have been a pretty bad virus or it might not be a virus at all it could be hardware failure if it won't even try and start.

Ye battery has been takin out! Its annoyin cuz it was fairly new but never registered the warrenty so it never got excepted

Alanstrainor

sophie1234 wrote: »

Its annoyin cuz it was fairly new but never registered the warrenty so it never got excepted

Where did you buy it? You are still covered under Irish consumer law. Not signing a warranty card makes no difference to this.

The laptop should still turn on. Turning on my dell laptop will show a "Dell" logo before it does anything, this is the same for all makes. If this is not showing on your machine something is broken and you should take it back.

sophie1234

Alanstrainor wrote: »

Where did you buy it? You are still covered under Irish consumer law. Not signing a warranty card makes no difference to this.

The laptop should still turn on. Turning on my dell laptop will show a "Dell" logo before it does anything, this is the same for all makes. If this is not showing on your machine something is broken and you should take it back.

Bought on adverts was new in the box from a guy that worked in toshibia id ring him like he said to but i lost his number on my boards pms! Its driving me nuts! Im guna try the f8 pressing continusly and see if that help if not it woll prob get thrown out the window (belongs to the boyf and he has a bit of and if he cant fix it him self no one can)

sophie1234

Thanks tho guys! Lrob was done with a scam and now have mo way of contacting your man! Bit annoying as it was 600 euro! Thanks a mill for ur help tho!!

Alanstrainor

sophie1234 wrote: »

Bought on adverts was new in the box from a guy that worked in toshibia id ring him like he said to but i lost his number on my boards pms! Its driving me nuts! Im guna try the f8 pressing continusly and see if that help if not it woll prob get thrown out the window (belongs to the boyf and he has a bit of and if he cant fix it him self no one can)

Ah i see, i thought you bought it new in a shop. Unfortunately you're stuck!

So when you turn it on, does it make any noise? Do any lights turn on? Is there any life at all?

sophie1234

Alanstrainor wrote: »

Ah i see, i thought you bought it new in a shop. Unfortunately you're stuck!

So when you turn it on, does it make any noise? Do any lights turn on? Is there any life at all?

No sound may be a quicl flash of light im not
Holding much hope i have the wondow 7 disk in it but its stuck in there! Kinda sucks and waste of money if it is gone for good! Im hopin the boyf will come around and bring it some were but paying 100 or a laptop thats very new sucks!!

norbert64

Have you any files that need recovering on the lappy?
Will save a lot of hassle if you don't.

If you can't boot or do anything from the lappy itself though, the only other option might be to see if you can nab one of these off a mate or something.

http://www.dabs.ie/products/best-value-2-5--sata-hdd-enclosure-aluminium-usb-2-0-5JFF.html

You remove the HDD from the lappy, stick her in that, connect that up to another PC and wipe the HDD.
Then stick the problem HDD back into your lappy and hope it lets you re-install Win7.

Voila, your laptop is back in action again.

sophie1234

norbert64 wrote: »

Have you any files that need recovering on the lappy?
Will save a lot of hassle if you don't.

If you can't boot or do anything from the lappy itself though, the only other option might be to see if you can nab one of these off a mate or something.

http://www.dabs.ie/products/best-value-2-5--sata-hdd-enclosure-aluminium-usb-2-0-5JFF.html

You remove the HDD from the lappy, stick her in that, connect that up to another PC and wipe the HDD.
Then stick the problem HDD back into your lappy and hope it lets you re-install Win7.


Voila, your laptop is back in action again.

Thanks i dont think he has anything to keep does it the hdd wprl from any computer?

Jackovarian

If the laptop turns on (I'm really not sure what its doing even after reading the thread)
Download this
http://www.dban.org/

Its the best HDD cleaner I've ever used.

It boots when you turn on the machine. Doesn't need windows.

If you have a bad virus they can infect the boot sector of the drive and can also lie dormant on the drive even after a "clean" install of windows.

So your best bet is to download this, it will completely blank the drive. Then put windows back on.





If the laptop wont turn on, try taking out the ram and replacing the sticks one at a time, each time trying to boot the machine.

Remove the hdd and see if it will turn on without it.

You may have a bad component, and if so you better hope its a removeable/replaceable one.

Overheal

Have you been able to use the laptop at all since you bought it? Was it in working order when you started using it?

sophie1234

Overheal wrote: »

Have you been able to use the laptop at all since you bought it? Was it in working order when you started using it?

Ye it worked for a few days! Not to long?

listermint

Is the laptop, taking a charge? i.e is the actual charge light lighting when you plug it in?

Are you sure the battery has any power in it at all? charger / battery could be broken. Also did you drop it. Was it knocked over by anyone? It could have a cracked motherboard quite easy to do on a tiled floor.

I think you need to bring it somewhere for assessment tbh.

norbert64

sophie1234 wrote: »

Thanks i dont think he has anything to keep does it the hdd wprl from any computer?

In theory, provided the HDD is just corrupted rather than actually broken, it should show up as extra storage on your other PC. Then you can format/wipe it, from said PC.