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Cancelled flight with eBookers and still no refund after 3 months!!

  • 15-02-2011 3:58pm
    #1
    CharlieBabe
    Closed Accounts Posts: 7 ✭


    Myself and two friends who are travelling cancelled flights to New Zealand that we booked through eBookers. We were advised we would get a full refund and there would be a cancellation fee.

    3 months later still no money from them and everytime we contact the customer service team we get a different answer!!

    Also my friend contacted them today and they said we were only getting 320euro TOTAL when the flights cost more than 1K in total!

    So ridiculous, I'm fuming!!

    Has anyone else had a similiar problem with this joke of a site??

    :mad::mad::mad::mad::mad::mad::mad::mad::mad:


Comments

  • #2
    johnfás
    Registered Users, Registered Users 2 Posts: 1,343 ✭✭✭johnfás


    You need to check if:

    1) Whether you have any recourse through the Airline itself
    2) Whether you have any recourse through your travel insurance
    3) Consider a claim at the small claims court against eBookers


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