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UPC DVR - No Display

  • 12-02-2011 11:07pm
    #1
    evostik
    Registered Users, Registered Users 2 Posts: 264 ✭✭


    I've got two UPC Mediabox DVRs (by Thomson) and the front displays on both of them have stopped working. I've been on to UPC and as usual there so helpful that they refuse to replace the DVRs saying they work fine without any display. Anybody have a similar issue that they've resolved?


Comments

  • #2
    Kristopherus
    Registered Users, Registered Users 2 Posts: 11,907 ✭✭✭✭Kristopherus


    Plug them out at the wall, & let them cool down. They just might right themselves when plugged back in.


  • #3
    sgt.bilko
    Registered Users, Registered Users 2 Posts: 456 ✭✭sgt.bilko


    i have the same problem. Rang UPC who promptly told me that the dvr would need to be replaced.

    "What happens to the programmes that i have recorded?"

    "You lose them !"

    "Why can't UPC just replace the panel display and leave the hard drive?"


    Still waiting on the reply.


  • #4
    delta_bravo
    Registered Users, Registered Users 2 Posts: 4,567 ✭✭✭delta_bravo


    This just happened to me tonight. Last week I tried to open my saved shows and it said disk error but I restarted it and worked fine but tonight the whole thing is empty. It wont do live pause now either. Real pain. The hardware is Cisco Version 1.8 and software 4.0.0.7E2 just in case anyone has a similar issue.


  • #5
    snappieT
    Registered Users, Registered Users 2 Posts: 3,357 ✭✭✭snappieT


    evostik wrote: »
    I've got two UPC Mediabox DVRs (by Thomson) and the front displays on both of them have stopped working. I've been on to UPC and as usual there so helpful that they refuse to replace the DVRs saying they work fine without any display. Anybody have a similar issue that they've resolved?
    Known issue with these boxes, the displays just don't last.
    delta_bravo wrote: »
    This just happened to me tonight. Last week I tried to open my saved shows and it said disk error but I restarted it and worked fine but tonight the whole thing is empty. It wont do live pause now either. Real pain. The hardware is Cisco Version 1.8 and software 4.0.0.7E2 just in case anyone has a similar issue.
    I had the same issue with mine, disk is dead, unit needs replacement. Shows are lost I'm afraid.


  • #6
    Alun
    Registered Users, Registered Users 2 Posts: 21,529 ✭✭✭✭Alun


    sgt.bilko wrote: »
    "Why can't UPC just replace the panel display and leave the hard drive?"
    Easy, they don't have a repair facility.

    The display on mine has gone too, but I don't care. It's irritating anyway with all that annoying scrolling of the display, and I prefer it that way!


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