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O2 Hotshot Problem

admiralofthefleet · 2011-02-10 23:38:05

Got an o2 hotshot router today and set it up but cant connect when its in the dock all it displays is an exclamation mark on the wifi symbol. after going through an hours phone call with customer care the problem couldnt be resolved. i tried everything wifi is on on the laptop any help would be appreciated, thanks

10-02-2011 11:38pm

#1

admiralofthefleet

Closed Accounts Posts: 15,515 ✭✭✭✭

Join Date: August 2006

Posts: 15167

Got an o2 hotshot router today and set it up but cant connect when its in the dock
all it displays is an exclamation mark on the wifi symbol. after going through an hours phone call with customer care the problem couldnt be resolved. i tried everything
wifi is on on the laptop

any help would be appreciated, thanks

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Comments

#2 11-02-2011 11:21am

O2_Sheena

Closed Accounts Posts: 925 ✭✭✭

Join Date: January 2010

Posts: 923

I would be leaning towards it being an issue on the Hotshot but there's a few things you can try. Firstly uninstall the software from your PC, restart the PC and go through the installation from the beginning again. If you still have no joy there, I would try the Hotshot with another laptop or PC but I do have a feeling that it's the Hotshot at fault.

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