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Hotmail Password problem

  • 09-02-2011 9:28pm
    #1
    questionsaboutB
    Closed Accounts Posts: 12 ✭


    Hopefully someone can help me out, i have forgotten my password for my hotmail account and when i request a reset they keep sending it to ...my hotmail account...honestly I am thinking of deleting account and starting over but alot of my other sites eg facebook etc is linked in with my hotmail and i have problems accessing them now cause any password information is been sent to my hotmail account...anyone any ideas, can't seem to get this answer on Hotmail help page...send you around in circles looking for a solution but they are not answering my question....can anyone help me out???


Comments

  • #2
    JonathanAnon
    Closed Accounts Posts: 23,718 ✭✭✭✭JonathanAnon


    I dont think it's procedure that they send the email to the account that you are blocked out of .. that doesnt really make sense.. Did they ask you a private question ..they usually get you to give them a question (that only you know the answer to) which they will prompt you with in this scenario.


  • #3
    questionsaboutB
    Closed Accounts Posts: 12 ✭questionsaboutB


    Thanks for reply.....but thats the thing i keep selecting the option i forgot my password and they automatically bring up the link option to reset my password....its very frustrating cause it has never happened to me on all my other login accounts, they are sending me around in circles and still won't answer my query!!!


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