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Extended Warranties...Are they worth it ?

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  • 06-02-2011 8:24pm
    #1
    caomhino
    Registered Users Posts: 50 ✭✭


    Just bought a Samsung 32" LCD tv this evening in DID. Took optional extended warranty for 3 years for €50 but just now wondering how useful are these warranties ? Surely if a device makes it passed the first year it should be ok.


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    #2
    Nononolan
    Registered Users Posts: 83 ✭✭Nononolan


    The brother bought a sony x series tv in 08 and bought an extended warrenty that cost near 250.....long story short it needed a new panel which would have cost 1100 with labour (or so he was told!) so in his case the warrenty was a stroke of genius.Money well spent id say.


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    #3
    cnocbui
    Registered Users Posts: 19,867 ✭✭✭✭cnocbui


    Don't buy anything made by Sony in the first place - another form of genius.


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    #4
    byte
    Moderators, Regional North West Moderators Posts: 19,099 Mod ✭✭✭✭byte
    byte


    cnocbui wrote: »
    Don't buy anything made by Sony in the first place - another form of genius.
    Why?


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    #5
    cnocbui
    Registered Users Posts: 19,867 ✭✭✭✭cnocbui


    Well all the stuff I have bought from them has fallen apart or ceased to function way before I had gotten what I would consider value out of them. Out of 11 different Sony products, only one didn't fail and lasted as one would expect.


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    #6
    Fuzzy Clam
    Closed Accounts Posts: 3,293 ✭✭✭Fuzzy Clam


    Nononolan wrote: »
    The brother bought a sony x series tv in 08 and bought an extended warrenty that cost near 250.....long story short it needed a new panel which would have cost 1100 with labour (or so he was told!) so in his case the warrenty was a stroke of genius.Money well spent id say.

    Oh so wrong.
    If it required a new panel(screen?) within 2 or 3 years, he would have recourse anyway as it would not be deemed fit for purpose.
    Warranty aside, a new TV, esp a branded make, is expected to last for years before giving problems.


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    #7
    Nononolan
    Registered Users Posts: 83 ✭✭Nononolan


    I am sure if he kicked up enough fuss he might have got it covered if it was outside warranty but surely you have more security even in this circumstance with a valid warranty?


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    #8
    Fuzzy Clam
    Closed Accounts Posts: 3,293 ✭✭✭Fuzzy Clam


    I can't argue with what your saying as you are right.
    However, extended warranties are by and large just a means to get more money from you.
    The consumer does have rights outside of the statuary warranty period in most cases.

    Having already paid for the extended warranty, there would have been no point in kicking up.


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    #9
    bastados
    Registered Users Posts: 606 ✭✭✭bastados


    Got a 5 year warranty on my 37" LED Samsung tv.

    These TVs have software issues getting stuck on headphone mode and it renders the TV utterly mute except if you use a headphones with them..anyway to cut a long story short they took it away for repairs and am stuck with no TV for at least 5 days...do i have to wait or is there alternatives?...a new tv would be great as its a known issue.


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    #10
    byte
    Moderators, Regional North West Moderators Posts: 19,099 Mod ✭✭✭✭byte
    byte


    How old is the TV?

    I'd say you'll have to wait to allow them to try repair it. If they can't, I'd imagine it would be replaced.

    Don't know if it would be replaced with a new similar-spec model, or a reconditioned identical model (in the event they cannot fix it).


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    #11
    iPlop
    Closed Accounts Posts: 2,822 ✭✭✭iPlop


    Fuzzy Clam wrote: »
    Oh so wrong.
    If it required a new panel(screen?) within 2 or 3 years, he would have recourse anyway as it would not be deemed fit for purpose.
    Warranty aside, a new TV, esp a branded make, is expected to last for years before giving problems.


    Wrong, the manufacturing standard is 2 years in the electronics business.The MNC's came together during the boom and decided this rubbish and called it the "consumer society" era.Laptops and Tv's were/are life tested for 2 years or X amount of hours.

    Now I'm not saying your TV will die after 2 years, I'm saying the life test is for 2 years instead of 5 or 10, but you can get a warranty for 5 years because very few fail after 2 years


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    #12
    Fuzzy Clam
    Closed Accounts Posts: 3,293 ✭✭✭Fuzzy Clam


    The Incredible Fridge wrote: »
    Wrong, the manufacturing standard is 2 years in the electronics business.The MNC's came together during the boom and decided this rubbish and called it the "consumer society" era.Laptops and Tv's were/are life tested for 2 years or X amount of hours.

    Now I'm not saying your TV will die after 2 years, I'm saying the life test is for 2 years instead of 5 or 10, but you can get a warranty for 5 years because very few fail after 2 years
    You've missed the point I made entirely :confused:

    As a consumer you are entitled to expect that you receive a product that is fit for purpose. That includes expecting a reasonable life, not necessarily limited by the warranty period. This has been proven in Britain and i wouldn't be surprised if here too.
    Throwing in facts about how long goods are tested for is irrelevant to the consumer.
    TBH, you sound like a retailer.:)


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