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Opening PC .tif and .jpg files on a Mac. Problem....

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  • 27-01-2011 5:21pm
    #1
    Dinarius
    Registered Users Posts: 3,395 ✭✭✭


    I regularly send .tif files created on my PC (Vista x64) to clients (I'm a photographer)

    I've just had a call from a client who says that he has downloaded the contents of the DVD onto his Mac HD and opened them in Photoshop.

    However, he cannot affect any changes (edits) to the files.

    I know zip about Macs.

    Any idea what his problem might be and what the solution is?

    Thanks.

    D.


Comments

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    #2
    MagicMarker
    Banned (with Prison Access) Posts: 32,865 ✭✭✭✭MagicMarker


    If he can open them in PS then he should be able to save them as a different file type.


  • Options
    #3
    Pixelcraft
    Registered Users Posts: 742 ✭✭✭Pixelcraft


    At a guess he's probably opening them directly from the dvd, and obviously unable to save over them?


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    #4
    Homer
    Registered Users Posts: 4,261 ✭✭✭Homer


    Pixelcraft wrote: »
    At a guess he's probably opening them directly from the dvd, and obviously unable to save over them?

    ^^^ What he said! Make sure that your client has copied the files to his hard drive and removed the dvd and then try making changes!


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    #5
    Liameter
    Banned (with Prison Access) Posts: 898 ✭✭✭Liameter


    Sounds like a problem with the Mouse Controller.


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