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Broadband Providers & outage warnings

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  • 27-01-2011 5:06pm
    #1
    poodles
    Registered Users Posts: 426 ✭✭


    With so many people working from home or needing constant internet access for one reason or another do you think the likes of NTL, Eircom etc. should have to give advance warning - via email or pre-recorded telephone calls?

    It can be very frustrating having to ring up and stay on hold for 20 minutes to be told that there's maintenance on in the area and tough luck.


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    #2
    Quazzie
    Registered Users Posts: 28,867 ✭✭✭✭Quazzie


    poodles wrote: »
    do you think the likes of NTL, Eircom etc. should have to give advance warning - via email

    If you've no internet why would they send you an e-mail? :confused:


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    #3
    biko
    Registered Users Posts: 81,223 ✭✭✭✭biko


    No, but it should be available on their website :)


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    #4
    Saadyst
    Registered Users Posts: 535 ✭✭✭Saadyst


    Quazzie wrote: »
    If you've no internet why would they send you an e-mail? :confused:

    advance


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    #5
    dr.bollocko
    Moderators, Music Moderators Posts: 35,943 Mod ✭✭✭✭dr.bollocko


    Even if they somehow put the advance warning on redtube I'd still be too busy **** to look at it.


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    #6
    alwaysadub
    Registered Users Posts: 11,554 ✭✭✭✭alwaysadub


    dr.bollocko wrote: »
    Even if they somehow put the advance warning on redtube I'd still be too busy **** to look at it.

    What if they got a naked woman to warn ya? Would that work?


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    #7
    TheZohanS
    Closed Accounts Posts: 11,582 ✭✭✭✭TheZohanS


    poodles wrote: »
    With so many people working from home or needing constant internet access for one reason or another do you think the likes of NTL, Eircom etc. should have to give advance warning - via email or pre-recorded telephone calls?

    It can be very frustrating having to ring up and stay on hold for 20 minutes to be told that there's maintenance on in the area and tough luck.

    Vodafone used to have something like that on their Customer Service line. They announced the areas that actually had broadband service, eg: "Today broadband is working in Cork, Waterford, D1, D2 and D8. Will all other broadband users please reset your router, it's definitely a router problem"...then the line would go dead.


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    #8
    Penn
    Registered Users Posts: 33,330 ✭✭✭✭Penn


    alwaysadub wrote: »
    What if they got a naked woman to warn ya? Would that work?

    That'd work. But not to warn me about the outage.


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    #9
    ejmaztec
    Registered Users Posts: 23,994 ✭✭✭✭ejmaztec


    TheZohan wrote: »
    Vodafone used to have something like that on their Customer Service line. They announced the areas that actually had broadband service, eg: "Today broadband is working in Cork, Waterford, D1, D2 and D8. Will all other broadband users please reset your router, it's definitely a router problem"...then the line would go dead.

    Didn't they replace it with "If you can read this, you can't be one of our customers, because our broadband is sh1t"?


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    #10
    BrockSamson
    Closed Accounts Posts: 35 ✭BrockSamson


    well if work is important at least have a backup :rolleyes:


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