Lost P60's

ceon

My brother, for one reason or another has only a few P60's for the last 10 years. He says that because he was living in different accommodation and moving around that he lost some of the documents.
So he rang the revenue before Christmas and asked if he could receive a copy of the years he doesn't have. They said ok and it'll take a few weeks as they to search through archive.
He gets a letter today from the Revenue asking him why he needs the documents.
Slightly irked that the revenue didn't ask him this when he contacted them before Christmas, he rings them up and explains why he needs them. (He needs to submit tax returns to the US). The lady at the end of the phone, after talking to her supervisor, says he'll need a letter from the IRS requesting the P60's.

So what gives? All he needs is the Gross, Net and total Tax paid for 2000 - 2009. I would have thought anyone was entitled to ask for this information, wait a couple of weeks and it would be posted out to you.

Any thoughts on this?

(As a test I am going to ring my revenue office and see is it really this difficult this information sent out to you).

DoesNotCompute

Is he registered with PAYE Anytime online service? I'm not sure, but maybe he can request a P60 using PAYE Anytime?

I know in the UK, Revenue & Customs only give you ONE p60, and if you lose it, they won't replace it. In the absence of a P60, a "statement of earnings" can be requested from one's employer, which would contain the necessary details.

ceon

He is on the PAYE Anytime service but I don't think he had any joy with that. He's ringing his previous employer in the hope they might be able to help. A statement of earnings would be fine, all he needs is the figures really.

Didn't know that info about the UK.

ceon

Just an update for anyone who wants to know. I rang my local Tax office and they were happy to give me my figures for whatever year I requested. They had only 2002 onwards on computer and previous years were in a filing cabinet I suppose. PAYE online only goes back to 2007 (which is when it started apparently). The tax office do not have copies of P60's but previous employers should have copies.
I think my brother just got unlucky with the person on the other end of the phone in his local tax office.

kennyb3

ceon wrote: »

I think my brother just got unlucky with the person on the other end of the phone in his local tax office.

This happens alot. I work in practice and have to say alot of the Revenue staff are very good but alot are also clueless. You get different answers on different days of the week.

ALWAYS ALWAYS get a full name of who you spoke to and if its an important issue send an e mail and get a written response.

ceon

kennyb3 wrote: »

ALWAYS ALWAYS get a full name of who you spoke to and if its an important issue send an e mail and get a written response.

How right you are!