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Netbook won't boot up, blue screen, error message inside

  • 25-01-2011 11:00am
    #1
    Registered Users, Registered Users 2 Posts: 14,648 ✭✭✭✭


    Hi all,

    My Girlfriend has given me her Uncles Netbook (Compaq Mini 110) to see if I can fix it.

    The Problem:

    It will not start up, It gets by the windows loading part, then a Compaq wallpaper screen flashes for a second before a blue screen flashes for a second and it restarts to go through the same process over and over again.

    Took me ages to get this picture as it only flicks on for a second!!


    IMG00285-20110125-0823s.jpg

    What I Have Tried:


    The Netbook will not boot in Safe Mode.

    By pressing F4 i think it was, I was able to use the built in Roxio restore application, I restored it to a date from November Last year and upon booting it has the same problem.

    I then undid this restore to get me back to where it was

    In the BIOS i ran a memory test and the RAM has passed that

    Next i used an External CD/DVD Drive to try and repair the windows installation, however it then tells me that it cannot find any Hard Disk Drives


    After telling me this i went back into the BIOS and did a hard disk self test, it failed with the following message
    IMG00287-20110125-1039s.jpg



    I ask does this mean there is a problem with the Hard Drive for definite or can the error manifest itself in this?

    Can anyone help?


Comments

  • Registered Users, Registered Users 2 Posts: 6,696 ✭✭✭Jonny7


    Sounds like some type of harddisk failure to me (although I could be wrong)

    If the uncle dropped it while the hdd was spinning this could easily happen

    Check the error in google always, physically type it in

    Heres an example below

    Error Message:
    PAGE_FAULT_IN_NONPAGED_AREA

    Explanation:

    This Stop message occurs when requested data is not found in memory. The system generates a fault, which normally indicates that the system looks for data in the paging file. In this circumstance, however, the missing data is identified as being located within an area of memory that cannot be paged out to disk. The system faults, but cannot find, the data and is unable to recover. Faulty hardware, a buggy system service, antivirus software, and a corrupted NTFS volume can all generate this type of error.

    User Action:

    This Stop message usually occurs after the installation of faulty hardware or in the event of failure of installed hardware (usually related to defective RAM, either main memory, L2 RAM cache, or video RAM). If hardware has been added to the system recently, remove it to see if the error recurs. If existing hardware has failed, remove or replace the faulty component. Run hardware diagnostics supplied by the system manufacturer. For details on these procedures, see the owners manual for your computer. Another cause of this Stop message is the installation of a buggy system service. Disable the service and determine if this resolves the error. If so, contact the manufacturer of the system service about a possible update. If the error occurs during system startup, restart your computer, and press F8 at the character-mode menu that displays the operating system choices. At the resulting Windows 2000 Advanced Options menu, choose the Last Known Good Configuration option. This option is most effective when only one driver or service is added at a time. Antivirus software can also trigger this Stop message. Disable the program and determine if this resolves the error. If it does, contact the manufacturer of the program about a possible update. A corrupted NTFS volume can also generate this Stop message. Run Chkdsk /f /r to detect and repair disk errors. Restart the system before the disk scan begins on a system partition. If the hard disk is SCSI, check for problems between the SCSI controller and the disk. Finally, check the System Log in Event Viewer for additional error messages that might help pinpoint the device or driver causing the error. Disabling memory caching of the BIOS might also resolve it. For more troubleshooting information about this Stop message, refer to the Microsoft Knowledge Base at http://support.microsoft.com/support.


  • Closed Accounts Posts: 1,559 ✭✭✭ricman


    My friends netbook has drive recovery mode ,from a hidden partition on the boot up menu ,it says f2 restore ,recovery mode.DO YOU have any restore cds.Or you could try a linux live cd,eg mint, boot from an external cddrive.
    THEN the harddisk should be browseable,if not its faulty or its ready for the click of death, or it could have bad sectors which stop windows loading.you can boot this from a usb key, http://www.ultimatebootcd.com/


  • Registered Users, Registered Users 2 Posts: 14,648 ✭✭✭✭ctrl-alt-delete


    ricman wrote: »
    My friends netbook has drive recovery mode ,from a hidden partition on the boot up menu ,it says f2 restore ,recovery mode.DO YOU have any restore cds.Or you could try a linux live cd,eg mint, boot from an external cddrive.
    THEN the harddisk should be browseable,if not its faulty or its ready for the click of death, or it could have bad sectors which stop windows loading.you can boot this from a usb key, http://www.ultimatebootcd.com/

    I downloaded Linux Mint and have just booted it up from an external CD Drive,

    I can browse the Hard Disk, so I am assuming the Hard Drive is ok?

    If this is the case and it is a Windows error are there any ideas?

    EDIT: Just to add, I have found an old Hard Drive of mine that is ok, and have put it in the machine, this works ok, so I can safely assume it is a problem on the original Hard Drive, be it a hardware issue with it or a problematic windows file somewhere?


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