How do O2 calculate billpay amount?

aster99

I'm a new billpay customer with o2 on the €60 a month plan.

I was in US and sent a few texts back to Ireland, the total was to the amount of €4.53

so i presumed my bill would be around €64.53 but its actually €68.69


I'm trying to figure out how exactly they arrive at this figure, would i be right in saying they add the 4.53 to a pre vat amount and then calculate the vat? Would that explain why its slightly more than what i was expecting?

whiterebel

aster99 wrote: »

I'm a new billpay customer with o2 on the €60 a month plan.

I was in US and sent a few texts back to Ireland, the total was to the amount of €4.53

so i presumed my bill would be around €64.53 but its actually €68.69


I'm trying to figure out how exactly they arrive at this figure, would i be right in saying they add the 4.53 to a pre vat amount and then calculate the vat? Would that explain why its slightly more than what i was expecting?

Would you not be better off asking O2 how they calculate their bill?

aster99

thought someone here who is an o2 customer might have a quick answer, thanks

guil

does it cost to receive texts in the US aswell

aster99

No cost to receive texts

UnLuckyAgain

Aster if you go to 'my account' on the o2 website, you can get a full breakdown/calculation of your bill which tells you where each charge came from.

Specifically, its under 'analyse bills' and then press 'view details' of the bill in question.

aster99

thank you