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O2 Student Broadband Overcharge?

  • 20-01-2011 9:27pm
    #1
    lilsis
    Registered Users, Registered Users 2 Posts: 116 ✭✭


    OK so I recently bought the O2 broadband student package which as I understood was supposed to cost €9.99 a month but they've charged me €10.99 for last month, now I know a euro over isn't much but surely it should be the stated price? Anyway I did double check and I definitely didn't exceed the stated usage limit, nowhere near. I plan on heading into the shop I took my contract in and seeing if they can help me but just wondering if anybody knows anything about this and I'm not just being an idiot.


Comments

  • #2
    Cabaal
    Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 28,540 Mod ✭✭✭✭Cabaal


    Move to midband


  • #3
    kearney13
    Registered Users, Registered Users 2 Posts: 214 ✭✭kearney13


    That 02 broadband is sh1te I stoped using it best speed I got from it was about 1.7Mbps never got close to 7Mbs like they said.


  • #4
    Cabaal
    Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 28,540 Mod ✭✭✭✭Cabaal


    kearney13 wrote: »
    That 02 broadband is sh1te I stoped using it best speed I got from it was about 1.7Mbps never got close to 7Mbs like they said.

    Its clear you don't really understand how it works, I suggest you read http://www.boards.ie/vbulletin/showpost.php?p=58604269


  • #5
    jor el
    Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    lilsis wrote: »
    I plan on heading into the shop I took my contract in and seeing if they can help me but just wondering if anybody knows anything about this and I'm not just being an idiot.

    Going into the shop is a waste of time, sales people can't help you with this. You need to contact customer care by phone, or on O2's support site, http://community.o2online.ie/o2ie/?category.id=Forums
    kearney13 wrote: »
    That 02 broadband is sh1te I stoped using it best speed I got from it was about 1.7Mbps never got close to 7Mbs like they said.

    1.7Mbps is actually quite good, for what it is.


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