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Legends
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17-01-2011 7:27pm#1On New Year's Day, I figured a nice, lazy day was in order. So I cracked open an old set to do some building. To my horror, I realised that I was missing a piece. I went to the official website after discovering Lego has a dedicated section to missing pieces. To my disappointment, the piece I was looking for was not in their catalogue of pieces you could order.
I decided to send them an email anyway - figured the odds of a replacement were low, but couldn't hurt to ask.
Came home today to a small padded package with the Lego logo on the envelope. Inside, low and behold, the missing piece x 3! Completely free, no cost for the part or P&P. It was accompanied by this letter:
Very nice touch from the company, good to know that loyalty is alive and well. Lego, I salute you!4
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