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Looking for a Reference etiquette

  • 16-01-2011 4:32pm
    #1
    Coriolanus
    Registered Users, Registered Users 2 Posts: 4,879 ✭✭✭


    Ok, long story short, my little brother is being let go from his first job unfortunately but that's life.
    When he went to ask for a reference he was told it wasn't possible since HQ can only do it at her (his manager) request and they would need his sale information. She can't give them that because as he's been on a short term contract and apparently his sales information has been folded into hers on the system but she'll "do what she can".

    Now, might just be me but I smell a rat. The company works on a commission basis which he wasn't getting as a trainee, but to me it soudns like maybe she shouldn't have been folding his sales into hers and now she doesn't want to get into it with HQ.

    So, what I'm wondering, is it kosher for him to ring HR in London and make a query on his own behalf about a reference if she comes back with nothing? Which I think is what will happen cause I have a suspicion she won't make an app at all.


Comments

  • #2
    tenchi-fan
    Closed Accounts Posts: 3,339 ✭✭✭tenchi-fan


    When you're looking for a job, most places aren't interested in a HR reference.. they want a reference from the manager you were reporting to.

    If his manager refuses a reference I would have no hesitation in going over her head for a HR reference. He could also ask an asst manager for a personal reference (even if it's not a written reference, he could provide their phone number)


  • #3
    Coriolanus
    Registered Users, Registered Users 2 Posts: 4,879 ✭✭✭Coriolanus


    Yeah, that was my experience as well but apparently this company forbids their managers etc from giving them connected to the company name. :l


  • #4
    TheNewMee
    Closed Accounts Posts: 62 ✭✭TheNewMee


    Nevore wrote: »
    Yeah, that was my experience as well but apparently this company forbids their managers etc from giving them connected to the company name. :l

    This is quite common - companies are liable for the references that they give, so giving anything other than a HR reference (ie 'X worked here from Y to Z') can leave them open to being sued.


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