Blue screen of death

DeadMoney

Hey all, I was on my PC last nite and stupidily managed to knock it over whille trying to pull a wire out from underneath the tower. Anyway it was running at the time and fell off the desk. It didn't get that hard of a knock as the bed kind of saved it but got a bang none the less.

Anyway now when I try to start it I've been getting a blue screen on start up. Here is the message and the error codes:

A problem has been detected and Windows has been shut down to prevent damage to your computer.
xxx STOP: 0x0000007e (0xc0000005, 0x806F6998, 0xf7bce5dc, 0xf7bce2d8)

Does anybody know if it is possible to get windows back up and running or is my computer ready for the skip?

Thanks!!!

aidan_walsh

Moved from Open Source.

ED E

Probably fragged the drive. If so you need to buy a new one and re-install windows.

Jumpy

Not necessarily. A knock can also loosen cards and chips. Take the case side off (power off at the wall first, but leave the plug in the socket - for earth).
Gently push in the CPU and other chips that are no hardsoldered to the board.
Make sure none of the cards have come loose.

Pappacharlie

Check that your RAM is correctly seated and that it has not become loose.

DeadMoney

Sorry but I am very inexperienced with computers and would not know where to look for these things. If I cannot seem to resolve this issue, does anybody know how much it would cost to get fixed, and if there is any repair places in Dublin city that I can go?

DeadMoney

It also says to 'check Disk:F for hard drive corruption'. Anyone know how I can do this? Also it went to 'system recovery' menu a few times and I did a few scans for problems but after they finished and I restarted it, it went straight back to system recovery. Also at the first menu in 'system recovery' it says that 'operating system: unknown or (unknown) local disk. It then says underneath 'if you see none, click load drivers to load drivers for your hard disks'.

I just clicked next without any operating system listed in the box and continued to scan for disk errors.

minion35

DeadMoney wrote: »

It also says to 'check Disk:F for hard drive corruption'. Anyone know how I can do this? Also it went to 'system recovery' menu a few times and I did a few scans for problems but after they finished and I restarted it, it went straight back to system recovery. Also at the first menu in 'system recovery' it says that 'operating system: unknown or (unknown) local disk. It then says underneath 'if you see none, click load drivers to load drivers for your hard disks'.

I just clicked next without any operating system listed in the box and continued to scan for disk errors.

To check the disk for corruption follow these steps:
1. Turn on the computer.
2. Tap F8 repeatedly.
3. Use the up and down keys to go to "Safe Mode with Command Prompt"
4. Wait for it to load then run the following command "chkdsk c: /r "
5. Put on the kettle and wait for it to complete. Make sure the charger is in and it is powered.

Mr. Presentable

Open the case. Disconnect the power cord.

Check everything is connected. Check all the leads and cables, check everything. The likelihood is that a power cable or a data cable got knocked loose.

That you are inexperienced in computers is unfortunate, but the PC is not working now anyhow, so be careful and check all the connections.

minion35

Mr. Presentable wrote: »

Open the case. Disconnect the power cord.

Check everything is connected. Check all the leads and cables, check everything. The likelihood is that a power cable or a data cable got knocked loose.

That you are inexperienced in computers is unfortunate, but the PC is not working now anyhow, so be careful and check all the connections.

I don't think it is a problem with the cables as the system is reading the drive and allowing him into the system recovery mode.

DeadMoney

I opened it up last nite and I can see that there is a cable hanging loose and not connected to anything. The cable is a bunch of small different coloured wires that are converging and comin out of the hard drive. Another bunch of wires is coming from where the power adaptor input is and leads in to the hard drive. The thing is I cannot find where the input is for the wire that is hanging loose from the hard drive. It is not long so it could not stretch further than the area around the hard drive. I can see that where other cables are plugged it to the board, there is pins that stick up, however I can see no other pins sticking up anywhere for the loose cable. It has 4 pin holes in it by the way.The cable has 'P4' written in the input part. It looks weird that it is just hanging out but I can't for the life of me find where it is wupposed to be connected to, or even if it is supposed to be connected in the first place. Anyon know hwat this might be?

Thanks

Mr. Presentable

I think the P4 cable is for the Motherboard

DeadMoney

Thanks but the cable actually looks liek this

http://ucables.com/ref/P4-XEON-8-PIN-TO-ATX-R209405

DeadMoney

Is it possible that is is not supposed to be connected to anything?

Mr. Presentable

Quite possible

DeadMoney

Ok it turns out I know even less than I thought and the cable that I explained being disconnected is actually coming from the CD disk drive box. After a few google searches also it seems that it is a back up power cable and is now meanth to be connected. Still getting the blue screen when I turn the computer on so at this stage it is time to being it in and let somebody look at it. As I mentioned earlier in thread though I'd sooner buy a second hand replacement than spend lots of money getting it repaired so do you know anywhere in Dublin that do computer repairs and that would quote first?

minion35

DeadMoney wrote: »

I opened it up last nite and I can see that there is a cable hanging loose and not connected to anything. The cable is a bunch of small different coloured wires that are converging and comin out of the hard drive. Another bunch of wires is coming from where the power adaptor input is and leads in to the hard drive. The thing is I cannot find where the input is for the wire that is hanging loose from the hard drive. It is not long so it could not stretch further than the area around the hard drive. I can see that where other cables are plugged it to the board, there is pins that stick up, however I can see no other pins sticking up anywhere for the loose cable. It has 4 pin holes in it by the way.The cable has 'P4' written in the input part. It looks weird that it is just hanging out but I can't for the life of me find where it is wupposed to be connected to, or even if it is supposed to be connected in the first place. Anyon know hwat this might be?

Thanks

I assume that is an extra cable. Did you try the fix I posted?

ballinue

Anyone have any way around BSOD when Vodafone Mobile Broadband is installed on XP Pro as soon as I unstall it works fine again I believe that this software is known for causing the problem and vodafone will not admit to it
and say that the computer that is causing the problem but this is not the case as I have checked on line and a lot of posts stating that they have the same problem.

minion35

ballinue wrote: »

Anyone have any way around BSOD when Vodafone Mobile Broadband is installed on XP Pro

Is it 64bit Windows XP Pro or 32bit?

Capt'n Midnight

Mr. Presentable wrote: »

I think the P4 cable is for the Motherboard

[IMG][/img]

The spare cable to the motherboard provides extra power for the processor, not too sure if it means that under load the cpu would run out of power ?